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The Pines
- Apartments
- Orlando, FL
About this business
The Pines are conveniently located behind the tree line of Kirkman Rd., in the heart of Orlando, Florida. We offer spacious one, two and three bedroom floorplans. All apartments include washers and dryers, private screened patio entrances, oversized walk-in closets and central air conditioning/heat. We pride ourselves on having a superior maintenance team by extending 24-hour emergency maintenance response. The Pines are just minutes from Dr. Phillips and Metro west shopping/dining as well as the exquisite Mall at Millennia... read more
Location details
4401 S Kirkman Rd, Orlando, FL, 32811, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In the last few months my life has been a nightmare in that place. Everything is old, the pipes burst and the emergency person doesn't know how to turn off the water. Today they came to do a drywall repair and nothing was protected, there was dust everywhere. I could list dozens of other bad things here. I feel extremely disrespected. While my apartment was wet, full of machines and fans under the carpet blowing dust, I was told that I should stay there for as long as the machines stayed, it didn't matter.
Maintenance and office staff have poor communication sometimes. Maintenance will arrive to your unit (sometimes) and seems not to be clear on what they came to fix even though you entered a detailed work order??? Sometimes this communication results in them having to come back AGAIN which can be a huge inconvenience. This place is quick to get your money and let you know you're late on rent but sometimes gives low quality service as if these are low-budget apartments and they're not which is also frustrating because rent kee... read more
The stairs in building 4425 are shaking and completely detached from the cracked foundation on one end. No response has been made to my maintenance report, so I tried showing the office. Erika's response was to say there wasn't anything they could do about it and to use a different flight of stairs. It is unlawful to know of unsafe living conditions like this and refuse to fix them. Edgar very politely filed another maintenance report for me after Erika refused to do anything, but I still doubt anything will be done about it
Kapil and Yonel form an unbeatable duo. Their teamwork, professionalism, and dedication deserve the highest praise. We are fortunate to have them as part of our maintenance team. Thank you, Kapil and Yonel, for your exceptional service. Your hard work ensures that our facilities remain safe, functional, and welcoming. Keep up the fantastic work!
Erika Kleiber is an absolute sweetheart, incredibly friendly and proactive. She has always welcomed us with so much joy and patiently taught us everything we needed to know. It's been a year since we moved here, and it has been the best experience i've ever had. Erika's warm personality and willingness to assist have made our transition seamless, and couldn't be happier with the welcoming atmosphere she has created. Highly recommended!
Frequently asked questions about The Pines
How is The Pines rated?
The Pines has a 4.9 star rating with 144 reviews.
When is The Pines open?
The Pines is open now. It will close at 5:00 p.m.