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804 Ainsworth Dr., Suites 102 A and B, Prescott, AZ, 86301, United States
Get directionsI first went to Maggies and my mom complained about the nurse and the bathers, so I changed the last 2 weeks to the Pines. The nurses were kind and caring, the bather was friendly and fixed her hair and advised that we should cut her clothes in the back to make it easier for her to be helped. The first place assigned her a contraindicated medication and she slept after 1 pill for 55 hours, and after the second pill 48 hrs. I suspect that this might have hastened her demise. I loved my mom and helped both my dad and mom a... read more
Business response:
Thank you for your wonderful feedback, Sarah. We appreciate your thoughts!
The nurses checked on my husband once a week to take his vitals. He did not need more than that until near the end, and that is when their care fell apart and was seriously lacking, and that is when both he and I needed it the most. The last two months of his life I spent trying to help him deal with everything, but the nurses were no help at all in that regard, so I felt I was alone trying to do everything myself. They said they were not allowed to help move patients. I knew how hospice care could be from other friends... read more
Their care was good and I see they get outstanding reviews. However my husband with Alzheimer's had a physical therapist coming. On one visit I mentioned the day before my husband went looking for a gun because he wanted to kill himself. She had been to my home many times and knew my husband relatively well. This was not a first visit. I had already reported this to his doctor who was not too concerned as this is not uncommon. The physical therapist took it upon herself to call Adult Protective Services and file a report. Th... read more
The Pines Home Health & Hospice has a 4.9 star rating with 169 reviews.
The Pines Home Health & Hospice is open now. It is open 24/7.