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The Watch Lab
- Watch Repair
- Colchester
About this business
Location details
Fenwicks - 152 High St, Fenwicks Department Store, Colchester, CO1 1PN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:30 a.m. to 4:30 p.m. |
Matt helped me today and he was absolutely great! The seconds hand on my wristwatch was touching the minutes hand and as a result the time on my watch was getting stuck, he was able to open it up and fixed the issue in a matter or minutes! He was incredibly helpful and kind! I will definitely be back whenever one of my watches needs working on!
Hannah helped me with a last minute clean of my great grandmothers earrings the day before my wedding! She skilfully and carefully professionally cleaned them to ensure no damage but a beautiful shine! Thank you Hannah!
Absolutely amazing service. I inherited my Grandma's jewellery when she passed and her wedding ring was a thick gold ring. Not my style and I rarely wear gold but it haunted me being sat on my night stand. Hannah took it in and had it made into a beautiful pendant for me to wear. My Grandma was a painter so it was made into a painter pallet and I couldnt be more happy with it. 😍 I would give 10 stars if there was an option.
We have visited the Watch Lab twice and both times had the pleasure of being served by Matt. My wife has a Movado watch that was relatively new but had stopped working. After checking the battery (which was fine) Matt suggested it might need to be demagnetised which he then proceeded to do for us. He then advised us if we had any further problems to call back in and he would be happy to investigate further. Matt was very helpful, knowledgable, and pleasant young man and we would highly recommend him and the Watch Lab. Thank ... read more
I do not normally provide feedback but on this occasion am very happy to do so. I took 2 watches for battery replacement and service. Hanna was able to establish why one in particular is a problem and was able to remedy that. The other although advertised as being automatic rewind is not and simply needed battery replacement. "Time" given excellent.
Frequently asked questions about The Watch Lab
How is The Watch Lab rated?
The Watch Lab has a 4.9 star rating with 119 reviews.
When is The Watch Lab open?
The Watch Lab is closed now. It will open tomorrow at 9:00 a.m.