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The Watch Lab
- Watch Repair
- Salisbury
About this business
Location details
40 New Canal Road, Salisbury, SP1 2AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Couldn’t have been nicer! So kind. Went out of the way to help. I went in with a simple, but important-to-me necklace clasp for repair. The part needed wasn’t immediately available, and yet they (Woody) made every effort to make things come together. Customer service was excellent.
All my lovely Herbelin watch needed was a new battery., however that proved to be beyond the young girl who said she'd tried two but it still didn't work. She suggested I leave it for a service (£350!) which I declined and I took it instead to R K Dorricott in Ringwood where I have always taken it before and should have done in the first place. Here I was told that the mechanism that held the battery in had been lost so of course it wouldn't work. It had obviously been lost when the girl prised open the back and damaged the ... read more
Came in the warranty from previous company, quickly did my watch battery replacement straight on the spot. Very happy.
Can highly recommend. I arrived with parts for my smart watch which I had not been able to change due to the pin being stuck and it was all repaired for free. A brilliant company.
I popped in to get my Gucci watch fixed as the clasp broke. The guy in there (don’t know his name) was amazing and he even helped a disabled old lady put the shop. True gent and very helpful. Used this place more than once and is my go-to.
Frequently asked questions about The Watch Lab
How is The Watch Lab rated?
The Watch Lab has a 4 star rating with 63 reviews.
When is The Watch Lab open?
The Watch Lab is open now. It will close at 6:00 p.m.