The Watch Lab's cover image

This profile has been claimed by the business owner or representative.

The Watch Lab

4.0
  • Watch Repair
  • Grays

About this business

Consumer ServicesWatch Repair

Location details

UM10, Lakeside shopping centre, UM10, Grays, RM20 2ZP, United Kingdom

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.0100 reviews
Select a rating
Lovelyn's profile image
Lovelyn 
a month ago

Great service 

Business response:

We are thrilled to hear you experienced great service! Your feedback means everything to us. 

Natalie's profile image
Natalie 
2 months ago

Farooq at the Lakeside shopping centre booth is always so helpful and knowledgeable. I wouldn’t hesitate to recommend him to friends and family, he’s a credit to your business. 

Business response:

Thank you for your wonderful feedback! We’re delighted to hear that Farooq consistently provides helpful and knowledgeable service—he’ll be thrilled to know you’d recommend him to friends and family. We really appreciate your kind words. 

P B.'s profile image
P B. 
a month ago

Dishonest company put in used batteries, so works for few weeks, then we try to use 2 year warranty they try to sell £250 service on 2 year old watch. Confirmed by different watch company they rely on walk in trade wish id read the reviews. They also charge what they like for watch batteries one representive charge £80, another said should be £60. Very bad experience 

Business response:

Please accept our apologies for the battery and warranty issues. We take these concerns seriously. Please contact us at customer.support@timpson.com to resolve this. 

Frequently asked questions about The Watch Lab

How is The Watch Lab rated?

The Watch Lab has a 4 star rating with 100 reviews. 

When is The Watch Lab open?

The Watch Lab is closed now. It will open at 10:00 a.m.