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Thriveworks Counseling

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About this business

A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions. 

Location details

100 5th Street, #310, Bristol, TN, 37620, United States

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Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
3.638 reviews
Teri LaFerney's profile image
Teri LaFerney 
8 years ago

I want to say that Thriveworks, particularly Trish Starbird, has been such a help to me personally! The office is a calming and serene, but Trish is just the best. She has been helpful in getting to the heart of my issues, unraveling the things at the source of where my struggles are coming from, and helping to reset my perspective. I would highly recommend her if you are struggling with personal and communication issues! She doesn't waste time in getting to the heart of the matter, and had me feeling better very quickly! 

Gabriel Davis's profile image
Gabriel Davis 
3 years ago

I have had a wonderful experience with my counselor who I had been seeing since 2017. This promptly changed as I was just informed that their "payment structuring" has changed. It is now $99 for a supposed one-time fee, and an additional $10 a month ON TOP OF the payment for each session. Thriveworks, you are a disgusting excuse for a client-centered care organization. You are absolutely monetizing the suffering of minds, and your business now disgusts me. Amanda Chapman is a wonderful counselor, and she deserves to be known... read more

Amber Davis's profile image
Amber Davis 
4 years ago

We had a great experience until we missed an appointment. We thought our son did not have an appointment on Memorial Day, but we were wrong. They charged us a $100 missed appointment fee. We had to borrow money just to pay the $100 membership fee, and we just can't afford to go back. It's a shame, but we never received any benefit from paying that membership fee as they claimed we would. 

Michael Rey's profile image
Michael Rey 
a year ago

$35 monthly subscription required to see my Dr. .will never contact again. Edit: so glad they responded to my review. I will add, shouldn't these services be free or included in an appointment cost. To speak with my Dr. is now apparently a privilege requiring a monthly membership like a video game. 

Audrey Royle's profile image
Audrey Royle 
6 years ago

Wow, I am so impressed with these guys! I posted a poor review after a really disappointing experience. Thriveworks contacted me within MINUTES and immediately set a course to amend the issue. This morning a senior manager called me personally and apologized profusely and sincerely for my experience with some of their phone staff and hiccups in billing. She immediately put the wheels in motion to correct the problem and had resolved it within hours! She went above and beyond to ensure she understood the problem, was empathet... read more

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Frequently asked questions about Thriveworks Counseling

How is Thriveworks Counseling rated?

Thriveworks Counseling has a 3.6 star rating with 38 reviews. 

When is Thriveworks Counseling open?

Thriveworks Counseling is open now. It will close at 9:00 p.m.