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Thriveworks Counseling
- Counseling & Mental Health
- West Hartford, CT
About this business
A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions.
Location details
846 Farmington Ave, #4, West Hartford, CT, 06119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
I found Jillian to be incredibly compassionate and I felt very comfortable with her. It took me three months to finally make an appointment because I didn't know how to pick a practitioner. I am happy I finally took the plunge and I look forward to working with her.
The therapists are good but the billing and administration is not so good. I have had 3 calls and two detailed emails but zero response. Just nada. Disappointed. One star is too high. So after a detailed conversation with Billing department Nick on 2/21, Dae on 2/27 and a detailed letter sent to Support on Feb 29, no action or acknowledgement. Update 3/5/2024 I would advise folks to consider not using Thriveworks for the lack of responsiveness and accountability. Update- Some response from Legal Dept (hopefully a resoluti... read more
I have been seeing Doctor Richard Saxton for roughly 3 months. I've been dealing with anxiety, stress, and panic attacks for years. It finally reached a point where I realized I needed to see someone about it. Richard has been phenomenal. He's shown me a variety of techniques to deal with anxiety attacks and how to better control my emotions. I've definitely been better at managing my anxiety and feel like I've seen drastic improvement in various areas of my life. Scheduling appointments is very easy (email works best in my ... read more
Dorothy Washington should not be practicing. Forget the behavioral field because she has no bedside manner and this was through telehealth, but to refuse to work with a patient because according to them “they have serious medical issues” why did you become a nurse practitioner? I’m a registered nurse and didn’t dismiss a patient. I saw how I could help and continued. If you wish to have a easy job you’ve chosen the wrong field and specialty
If I was able to post zero stars I would. I have Never been someone to review somewhere, however, from a clinician not showing up to my appointment and then blaming me for missing it, to being charged incorrectly for issues on behalf of Thriveworks and appointments being moved without my consent. I honestly have nothing positive to say about Thriveworks. I would like to believe my issues were isolated, I don’t want to dissuade people from using Thriveworks but nothing in my experience was positive. Had 3 appointments with 3 ... read more
Frequently asked questions about Thriveworks Counseling
How is Thriveworks Counseling rated?
Thriveworks Counseling has a 4.5 star rating with 85 reviews.
When is Thriveworks Counseling open?
Thriveworks Counseling is open now. It will close at 9:00 p.m.