Tidal Wave Auto Spa | Car Wash

Adam Hackworth 

on Google

3 weeks ago

I went to tidal wave because of the convenience of having a fast pass. I had been a member for over a year. I went through and while vacuuming my vehicle found about seven scratches on my rear door, upon closer examination all found them go going from the front fender to the rear quarter panel and on the vinel plastic as well. I filed a complaint and report and the guy and girl working looked at them and said they had accidentally let something go through that shouldn’t have earlier in the day. They said I’d hear something i... read more

Alberto Avalos 

on Google

a month ago

Got the hot wax wash to try and get as much of the salt off my car after our recent snow storm and after I got car washed I stopped by vacuums to throw some trash out and walked around car and noticed there were still several spots with dirt left over. I will admit my car was a lot dirtier than average car but nothing crazy. I went back to see if they can get me washed again to get remaining dirt that wasn’t properly washed off. Attendant was reluctant at first and told me “well your car was very dirty”, as if it’s abnormal ... read more

Bethany Arnold 

on Google

8 months ago

This was the first car wash I’ve ever been through by myself and I’m impressed. Automatic wash is pretty quick and thorough, and they hand scrub it a little as well before you go through. The service workers are pretty helpful when directing you in (coming from a directionally challenged girly 🤪). I really like that they have multiple types of vacuums as well as a cart with microfiber towels and spray cleaner. The cleaner has worked great on my interior as well as the glass. 

Manuel Mejia 

on Google

a month ago

I switched over from splash car wash right across the street and I’m somewhat regretful. Given my experience at tidal wave has mainly been very frustrating. There have been several times this past year where the car wash has been down for maintenance though they offer absolutely no reimbursement whatsoever for the multiple days that you aren’t able to fully utilize the services you are paying for. Just today I was turned away alongside a good number of people because one of their rushes wasn’t extending out out of many that ... read more

Ava 

on Google

a month ago

I am giving this location 1 star due to the unprofessional behavior of one of the attendants directing cars near the sign. Although I did nothing wrong, he shook his head, rolled his eyes, and threw his hands up in frustration. This behavior was not directed only at me—he was doing it to multiple customers, including my husband who was a few cars behind me. I understand it was a busy day, but that does not justify treating customers this way. This interaction completely ruined my experience, and as someone who previously vis... read more