Tidal Wave Auto Spa | Car Wash

Melissa Keeler 

on Google

4 months ago

Great experience at Tidal experience at Tidal Wave Auto Spa. I have a membership here and this is the best car wash I’ve been to. Today I spent a good amount of time cleaning my car and when I was ready to leave, Leave, my car had no power. I reached out to an employee name, Maddie And right away, she said she could help me jumpstart my car. The manager, Josh and director, Patrick Immediately came to assist in jumpstarting my car. Within a few minutes, my car was powered on and ready to go. Another reason why I will keep my ... read more

Katherine 

on Google

a week ago

This place is completely unprofessional. We paid for a full month of car wash membership and clearly asked to cancel autopay for the next month only. Instead of doing that, they blocked my entire account, and I was denied access to a membership that was already fully paid. It has only been two weeks — meaning they took our money and then simply removed our ability to use the service. When I came in person to ask for help, the staff was extremely rude and aggressive. They talked to me in a disrespectful manner, raised thei... read more

Matt Miller 

on Google

2 weeks ago

With a car wash on every corner now, what really sets them apart is the staff. This location is great! The guys at the prewash station really focus on cleaning the tough spots on the front of your vehicle. The vacuum station is always stocked with rags and cleaner for a do it yourself detail after your wash. The manager was actively walking around picking up trash and checking to make sure vehicles were clean. Will definitely continue to visit this location! 

Michelle Arias 

on Google

2 months ago

A friend recommended I try Tidal Wave by the outlet mall to get my car cleaned and it did not disappoint. John the manager was amazing! He went above and beyond since he saw my car needed some extra TLC. During the prep phase he scrubbed my vehicle and even pressure washed areas that needed cleaning all before entering the car wash. My car came out so clean. Thank you John for your kindness and for being so helpful. I will definitely be back and will recommend others to Tidal Wave. I will be asking Santa for a membership for... read more

Ian. C 

on Google

3 months ago

I had a great experience thanks to Eron. Before the car entered the wash, he took extra time to clean off stubborn debris and ensure the vehicle was clean and ready for the wash. His attention to detail was impressive. On top of that, he was incredibly friendly, greeted me warmly, and made me feel appreciated as a customer. It’s rare to find both quality work and great customer service—this time I got both. Highly recommended!