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Tidal Wave Auto Spa | Car Wash
- Car Wash
- Lexington, KY
About this business
Location details
2401 Richmond Rd, Lexington, KY, 40502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Always a good experience here, prices are reasonable and I feel like it gets my car cleaner than other places. Came through today and the iPad they take payment on had died, and they gave me the nicest wash for free. He totally didn’t have to do that, just because of that I’ll only come here now. Thanks!
I used to go to Zips on Sharkey Way, but now I drive all the way across town to the Tidal Wave on Richmond Road—and it’s absolutely worth it. The service is top-notch every time. Just check out the tires: they look wet, like glassy mirrors, but they’re absolutely dry. The crew is professional, hardworking, and always takes the extra time to brush down the car before it enters the wash. They even clean my floor mats. I couldn’t be more pleased. My only complaint? Build more of these. We need more Tidal Waves around town!
Tidal Wave has the nicest employees and I really appreciate there is always someone to manually wash the front and back of my car before I go through the machine. They also always spray off my all weather mats! I was a little bummed about the closures in January/February, otherwise no complaints!
Absolutely terrible experience. The website claims they open at 8am, but they are almost never actually open at that time. Multiple visits have been wasted due to employees not showing up or the location being unexpectedly closed for “maintenance.” Prices have increased, yet reliability has clearly gone down. On the rare occasions they are open, the towels are often wet and dirty, and the customer service is consistently poor. Completely frustrating and not worth the time or money.
If you want to wait a long time a then get stuck in the car wash while it’s running, this is your spot. The first time I went I waited forever. It was right after the snow so I assumed it was just large volume but when I got closer I realized the car wash could not handle the many cars. Have it another chance today and right after I waited for 15 minutes to get in the car wash stopped with three cars stuck inside. Thankfully I was right in front of the entrance so I left. This is a brand new facility! I will not be going b... read more
Frequently asked questions about Tidal Wave Auto Spa | Car Wash
How is Tidal Wave Auto Spa | Car Wash rated?
Tidal Wave Auto Spa | Car Wash has a 4.1 star rating with 206 reviews.
When is Tidal Wave Auto Spa | Car Wash open?
Tidal Wave Auto Spa | Car Wash is closed now. It will open at 8:00 a.m.