Tidal Wave Auto Spa | Car Wash

Fred Swartz 

on Google

3 months ago

I took an admittedly very dirty car to get cleaned. I specifically asked the attendant if the car was not properly cleaned, would I be able to go through the car was a second time. His exact words were: "Yea, we'll take care of you." After going through the wash, the car was still dirty (see attached photos). When taking the car back through, there was a different attendant (only 5-10 minutes after the initial washing). This new attendant called what I assumed was a supervisor. I explained what the first attendant had ... read more

Adam Efird 

on Google

a week ago

I was in Albemarle on Saturday to go to Morrow Mountain. I had previously stopped at Tidal Wave in Camden, SC and had a great experience, so I decided to visit the Albemarle location to get my car washed since I was near one. They were very busy, but I specifically asked for the most basic $12 wash. Normally, I select my wash myself at the kiosk, but this time the employee had an iPad with the menu and card reader. I explained that I wanted the $12 wash, tapped my phone with Apple Pay, and went on my way. This morning, I c... read more

jeff hatten 

on Google

a week ago

I have been a member of tidal wave. Auto spa for fourteen years in two states. In Albemarle North Carolina has to be the only one that is not good. Consider yourself very lucky if you can find a vacuum That works. I have informed management over and over again and they will not fix them. The moment I move into a location where I am not driving by a tidal wave.I will never be a member of them again. 

Ryland Romero 

on Google

a month ago

When I arrived, I was planning to go straight into the car wash, but a really kind guy came over and took his time carefully removing all the bugs from my car before I went in. His name was Jovanni, and he did an amazing job getting every bug and all the little things off my car. I truly appreciated his attention to detail and great customer service. 

dave bolton 

on Google

3 weeks ago

Condescending and rude attendant at check-in. Not the least bit welcoming or helpful. She told me they could not get rid of the muddy residue in the wheel wells. It was not much mud. I drove to a spray car was and did it myself. Easy. I have been a long time happy customer until today. I've always had a pleasant experience before. I will continue to use them realizing some people just don't care.