This profile has been claimed by the business owner or representative.
Tidal Wave Auto Spa | Car Wash
- Car Wash
- Wilmington, NC
About this business
Location details
8005 Market St, Wilmington, NC, 28411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I visited this wash on one of their free days at opening. I was given the option of a 10 dollar month long offer. No explanation was given that it was reoccurring renewal for 53.$ a month. On speaking to customer service Hannah could only kept repeating that nothing could be done. BAD Business practice for a new business!!!!!
Business response:
Hi Sherryl. At Tidal Wave, we understand you don’t like unexpected charges. To help avoid this, we work hard to make the terms of our Club Memberships clear to our customers. Information is available at our Express Pay Terminals and in our customer communications. Our wash attendants also explain the terms when customers purchase Club Memberships. But misunderstandings still happen. You can cancel your membership by visiting our website, www.tidalwaveautospa.com, emailing contact@tidalwaveautospa.com, calling our customer se... read more
Frequently asked questions about Tidal Wave Auto Spa | Car Wash
How is Tidal Wave Auto Spa | Car Wash rated?
Tidal Wave Auto Spa | Car Wash has a 4.7 star rating with 257 reviews.
When is Tidal Wave Auto Spa | Car Wash open?
Tidal Wave Auto Spa | Car Wash is open now. It will close at 8:00 p.m.