Tidal Wave Auto Spa | Car Wash

Kloi Ault 

on Google

9 months ago

Has done great jobs cleaning my car! I wanna say thanks to Rob and Luis they helped out a lot! 

Steven “Jace” Montecino 

on Google

2 months ago

I’ve been a loyal customer of this car wash for over a year and a half and recently renewed my membership on a month-to-month plan. When I arrived for my wash, the scanner wouldn’t recognize my membership, and the gate wouldn’t open. A gentleman who said he was the manager checked the system and came back claiming my membership had already been used that day. My vehicle was clearly dirty, yet instead of trying to resolve the issue, he accused me of using my membership to wash someone else’s car. That accusation was both unp... read more

David Jones 

on Google

a year ago

If you're looking for a place to get a car wash then Tidal Wave Auto Spa & Car Wash is the place to go. We live in North Metro Atlanta and have several of these around our house so we signed up with a monthly subscription. Well worth the investment. What's nice for us is coming to Hampstead and being able to pull through this car wash at no additional charge because of our subscription. Membership certainly does have its advantages at Tidal Wave Auto Spa. The staff year was very friendly, the facility is clean, the machine... read more

Steve Jernigan 

on Google

3 months ago

Just had the opportunity to use this group…. Poor guy in the gate was brand new…. Charged me, but wouldn’t/couldn’t get the gate up. Called over a co-worker…. She couldn’t /wouldn’t get the gate up…. Had to “call a manager”. I’m now at the gate for a good 10 minutes and feeling like I’m trying to buy a used car…. He opens the gate…. Empower your people to do their job, and do not be a bottle neck…. Think outside your box! The customer service was not good, or even close to good. Management needs to be replaced. 

David Kurz 

on Google

4 months ago

I have been a club member since they opened. Never had an issue until I changed a vehicle on my plan. They don’t know what they are doing. Seems like my membership expires. Their explanation is a new computer program. They don’t know how to fix it. I’m done with them.