Tidal Wave Auto Spa | Car Wash

Sidney Marquis Carter 

on Google

4 months ago

Someone recommended me to go so I went. I don't like the fact they use blue caution cones. I didn't know and because I didn't know I received horrible customer service. I got a clean and it didn't clean my car that good. Was pressured into membership but I'm not renewing. 

Monique Hill 

on Google

3 years ago

When I went to cancel my and my husband's membership they only canceled my car. Even though I was assured both cars were canceled we were still billed for my husband's car the following month. I called corporate and they said that it was just my car that was canceled so they could not refund my money. I clearly explained that I requested that both cars be canceled off of our account and that they only canceled mine in error so I should not have to pay but they billed me anyway. When I requested a refund they said they were... read more

Vincent Bryant 

on Google

2 years ago

I was at the Portsmouth blvd location in Chesapeake Va. I went through the wash, when I came out there were deep scratches on the hood of a brand new car. I asked for the manager just to make him aware. When I showed him the scratches, he said his machine could not have done that. Stating that it was impossible. He also said he is a professional and I can’t tell him about his job. I asked for his name and he refused to give me his name. 

Daniel Albano 

on Google

a year ago

I couldn’t be more impressed with my experience at this car wash. The service was efficient, the results were fantastic, and the entire process was smooth from beginning to end. My vehicle looked refreshed and well cared for which was exactly what I was hoping for. What really set this place apart, though, was the customer service. Alex, in particular, was outstanding. From the moment I arrived, he was professional, welcoming, and clearly committed to making sure I had a great experience. It’s rare to come across someone who... read more

Shelley Brooks 

on Google

3 years ago

Tidal Wave is the best place to go when you need your vehicle washed and detailed. After the first time I went, I enrolled myself and husband in the monthly membership plan. With each washing, you can get different cleanings - all of which come with vacuuming (you do yourself), tire gloss, and access to lint-free towels and car cleaner. For the money, this is the best deal in town, AND the employees are friendly and helpful.