Tidal Wave Auto Spa | Car Wash

Morgan Boudreau 

on Google

a month ago

DO NOT GO! 2024 vehicle damaged and they refused to even refund me for the month. Said I could cancel and they would do nothing else. Beware! ---update The "proof" that it was damaged before is posted bellow. It's a blurry photo that shows nothing. I was told the adhesive was loose prior. There is no adhesive as you can see in my photos it's clips that hold it in place. I was told on site they would do an incident report - site manager confirmed that never happened. He asked what I would like them to do about it, and I ask... read more

Reese Flowers 

on Google

2 months ago

I got the $20 wash and my car came out pretty clean. The only negative was that when I came in the gentleman pre wash the right side of my car, when I got to the young lady she barely touched the left side of my car. Literally she did the edge of my windshield and that was it. Other than that it was pretty good. The vacuums were decent too. I liked that the entrance was on a side road and not the main road. 

Chastity Slocum 

on Google

a month ago

I recently canceled my membership with Tidal Wave Auto Spa on Jiles Road in Kennesaw due to a frustrating experience and poor customer service. I purchased my membership during the last week of May and have only had it for about three weeks. Every wash on my account has been used on the same white Lexus. The membership sticker was installed by Tidal Wave and cannot be removed or transferred without damaging it. Today I arrived in a different vehicle (a Prius) and asked if I could use my membership one time for that vehicle... read more

Rand Eberhard 

on Google

2 years ago

High end machines and spacious car wash. It was a fun experience to share with my youngest daughter. I will say that the services are more expensive than comparable places and my vehicle still showed clear signs of dirt. Not the end of the world, i will certainly give it another try as I received exceptional customer service, and the experience overall was a good one. 

Courtney Bray 

on Google

2 years ago

We bought the membership here because we bought a brand new car in April and we wanted to keep it nice and clean. So it was very disappointing yesterday when the car wash ripped the cover off the side mirror. The cover then fell to the ground and got scratched up before the employee was able to turn off the car wash and retrieve the piece. We were able to put it back on. My husband told the employee he understands they weren’t going to do anything to replace or repair the car because there are signs everywhere saying they ar... read more