Tidal Wave Auto Spa | Car Wash

Morgan Boudreau 

on Google

a week ago

DO NOT GO! 2024 vehicle damaged and they refused to even refund me for the month. Said I could cancel and they would do nothing else. Beware! ---update The "proof" that it was damaged before is posted bellow. It's a blurry photo that shows nothing. I was told the adhesive was loose prior. There is no adhesive as you can see in my photos it's clips that hold it in place. I was told on site they would do an incident report - site manager confirmed that never happened. He asked what I would like them to do about it, and I ask... read more

Rand Eberhard 

on Google

2 years ago

High end machines and spacious car wash. It was a fun experience to share with my youngest daughter. I will say that the services are more expensive than comparable places and my vehicle still showed clear signs of dirt. Not the end of the world, i will certainly give it another try as I received exceptional customer service, and the experience overall was a good one. 

Shawn Cody 

on Google

3 months ago

Hey bird stuff on the car that wouldn't come off the first time and it wouldn't let me go again. The manager told the worker not to let me go through a second time and then he left so that he wouldn't be around to tell me no. If you're going to make the decision I think you need to stand beside your decision. 

Courtney Bray 

on Google

a year ago

We bought the membership here because we bought a brand new car in April and we wanted to keep it nice and clean. So it was very disappointing yesterday when the car wash ripped the cover off the side mirror. The cover then fell to the ground and got scratched up before the employee was able to turn off the car wash and retrieve the piece. We were able to put it back on. My husband told the employee he understands they weren’t going to do anything to replace or repair the car because there are signs everywhere saying they ar... read more

Benjamin Wilhelm 

on Google

a month ago

I had a membership with these folks. Their machines damaged my car, resulting in significant paint removal on the right side. I spoke with Jason, who refused to take responsibility for the damage caused by their machines. When I inquired about reviewing the security footage, he refused and escalated the issue to corporate.They also ignored me. I strongly advise against using their services. If any damage occurs to your vehicle, they will not take any responsibility for it.