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Tidal Wave Auto Spa | Car Wash
- Car Wash
- Dubuque, IA
About this business
Location details
2539 NW Arterial Road, Dubuque, IA, 52002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
On only my second time through this place the exterior of my vehicle was damaged. All of this after waiting a half an hour to get my “fast pass” sorted out. They claimed the worker I dealt with on my initial visit registered my pass incorrectly. The service crew are all very friendly people, but overall this was a very disappointing experience.
Customer service was excellent. (It's unfortunate people usually only post negative reviews, Including myself) But Wendell and team went above and beyond! Very pleasant and answered all my questions as a first time customer. As a new member, will definitely recommend.
⭐️⭐️⭐️⭐️⭐️ Excellent Service at The Title Car Wash! I had a great experience at Title Car Wash! Wendell was especially kind and went above and beyond—he came right out to my car and offered to clean my rubber mats. His friendly attitude and attention to detail truly made me feel welcomed and valued as a customer. It’s rare to find that level of care and service these days. Thank you, Wendell, for providing top-notch service—I’ll definitely be back!
Tidal Wave is always a great experience. Wendell even followed up with me as I was doing my interior clean to be sure I had everything I needed. Top knotch service!
See attached photos. I did NOT leave the property before contacting the manager to discuss the damage. The manager on duty promptly and efficiently filled out an incident report (almost like he does several a day?) and took pictures of the damage while quickly and defensively explaining to me that “there is no way the equipment could’ve caused the damage because it goes front to back, not side to side” 🤯. I noticed the damage after the wash when I exited my vehicle to use the vacuum equipment. I sent some quick pics to m... read more
Frequently asked questions about Tidal Wave Auto Spa | Car Wash
How is Tidal Wave Auto Spa | Car Wash rated?
Tidal Wave Auto Spa | Car Wash has a 4.7 star rating with 585 reviews.
When is Tidal Wave Auto Spa | Car Wash open?
Tidal Wave Auto Spa | Car Wash is open now. It will close at 8:00 p.m.