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Tidal Wave Auto Spa | Car Wash
- Car Wash
- Weston, WI
About this business
Location details
6207 US-51 BUS, Weston, WI, 54476, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
RecommendedGreat car wash and super friendly staff. Cloths and spray to wash your windows and inside included. Love that the vacuum has two nozzles. Highly recommend! 5⭐️
Business response:
Thank you so much for your positive feedback, Heather. We’re thrilled you enjoyed our after-wash area and got clean-car happy at Tidal Wave Auto Spa in Weston, WI. We look forward to seeing you soon so you can catch the happy wave again.
Long story short I canceled my subscription and they continued to charge me and then refused to refund me. Calling corporate was no use. They said they couldn't do anything. I went to the store because they don't have a phone number. They said they couldn't do anything because the store manager was on vacation, and then Kevin the store manager said he didn't have the authority to refund me either and it's just a big runaround! Now I'm gonna have to report them as fraud to my bank in order to get my money back. What a hassle!
Business response:
Deidra, we apologize for the inconvenience and appreciate you taking the time to share your feedback. We understand how frustrating this situation can be and appreciate you bringing it to our attention.
Customer service when I called about my previous cancellation and being charged anyway was awful. Would not refund. Agent was extremely rude and condescending. Wash was very rough on my vehicle and would not use again. I absolutely do not recommend.
Business response:
Hi, Jill. Thank you for visiting Tidal Wave Auto Spa in Weston, WI. At Tidal Wave, we want every customer to have a great experience and leave clean-car happy. All of our team members are trained to provide excellent customer care. Rest assured we will look into your comments promptly. If you would like to discuss the matter, please contact our customer service team at 706-938-0991 (8 a.m.-7 p.m. M-F and 8 a.m.-2 p.m. Saturdays) or visit https://www.tidalwaveautospa.com/contact/ Hopefully we can resolve any issues and you ca... read more
Frequently asked questions about Tidal Wave Auto Spa | Car Wash
How is Tidal Wave Auto Spa | Car Wash rated?
Tidal Wave Auto Spa | Car Wash has a 4.8 star rating with 166 reviews.
When is Tidal Wave Auto Spa | Car Wash open?
Tidal Wave Auto Spa | Car Wash is open now. It will close at 8:00 p.m.