Tidal Wave Auto Spa | Car Wash

4.7

Car Wash
Ponca City, OK

About this business

Automotive Car Wash

Location details

720 E Prospect Ave, Ponca City, OK, 74601, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 7:00 p.m.
Tue	8:00 a.m. to 7:00 p.m.
Wed	8:00 a.m. to 7:00 p.m.
Thu	8:00 a.m. to 7:00 p.m.
Fri	8:00 a.m. to 7:00 p.m.
Sat	8:00 a.m. to 7:00 p.m.
Sun	8:00 a.m. to 7:00 p.m.

4.7232 reviews

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AndyandSavanna Elliott

2 weeks ago

I give them 0 stars. I pulled in with mud on my car and they told me they won’t wash it because it has mud on it. I live on a dirt road that gets muddy sometimes so it’s not like a car that went mudding. So I went to Willy’s and asked him if they would wash my car and he said that they get people all the time that say tidal wave won’t wash their vehicle. Willy’s did a phenomenal job ! I will go there for my weekly wash!

Business response:

Hi, Andyandsavanna. Thank you for visiting Tidal Wave Auto Spa in Ponca City, OK. At Tidal Wave, we want every customer to have a great experience and leave clean-car happy. However, vehicles with excessive amounts of dried mud can cause problems with our equipment and we typically do not allow them into the wash tunnel. We hope you'll give us another opportunity to meet your car-wash needs in the future.

Miguel Angel

3 months ago

Adam was very condescending. Triple A membership paid for my wash so didn't really matter, but denied my car for a "damaged rim". Didn't even wash my windshield when I was in line and had me waiting.

Business response:

We’re very sorry to hear about your experience and how you felt treated during your visit. This is not the level of service we expect from our team. Your feedback will be shared with management for review so we can address this appropriately.