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Tidal Wave Auto Spa | Car Wash
- Car Wash
- Pensacola, FL
About this business
Location details
1811 W 9 Mile Rd, Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
I use them often and went out of my way to get a quick wash on the way to dinner. Sat and waited as there was a line, understandable. My turn. Want the top wash please. Told me I can get a monthly plan for the price of the wash today, “no thanks, just the wash right now”. “You sure, it’s the same. “ “Yah, I just need the wash”. “Well it’s not any extra to get the package. “ “I just need a quick wash, I have a dinner to get to. “ The guy told me I didn’t have to be rude about it or he will “send me right out of the wash. ... read more
Business response:
Hi. Thank you for visiting Tidal Wave Auto Spa. At Tidal Wave, we want every customer to have a great experience and leave clean-car happy. All of our team members are trained to provide excellent customer care. Rest assured we will look into your comments promptly. If you would like to discuss the matter, please contact our customer service team at 706-938-0991 (8am-7pm EST Monday-Friday and 8am-2pm EST Saturdays) or visit https://bit.ly/4ggMS3y. Hopefully we can resolve any issues and you catch the happy wave next time you... read more
Wound up being charged for a membership that I didn’t want. Buyer beware if you visit here.
Business response:
Hi. At Tidal Wave, we understand you don't like unexpected charges. To help avoid this, we work hard to make the terms of our Club Memberships clear to our customers. Information is available at our Express Pay Terminals and in our customer communications. Our wash attendants also explain the terms when customers purchase Club Memberships. But misunderstandings still happen. You can cancel your membership by visiting our website, https://bit.ly/3CCxwbQ, emailing contact@tidalwaveautospa.com, calling our customer service team... read more
Frequently asked questions about Tidal Wave Auto Spa | Car Wash
How is Tidal Wave Auto Spa | Car Wash rated?
Tidal Wave Auto Spa | Car Wash has a 4.8 star rating with 212 reviews.
When is Tidal Wave Auto Spa | Car Wash open?
Tidal Wave Auto Spa | Car Wash is closed now. It will open at 8:00 a.m.