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Timpson
- Shoe Repair
- Romford, ENG
About this business
Location details
Unit 19, The Mercury Mall, Romford, ENG, RM1 3EE, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Went here the other week to take in a phone I was selling to Music Magpie, I done the process via Timpson. The member of staff who was there was very rude and miserable, didn’t feel welcome at all. When I arrived at the window he sat on his phone for about 20 seconds before acknowledging me, and then was generally rude throughout the whole interaction whilst I was explaining why I was there. Didn’t get his name but he was male and had grey hair and glasses. I ended up walking away and selling it at CEX instead whose staff wa... read more
I took a pair of court shoes that were quite expensive. Their shape is more of a narrow toe / pointed. I was told on the day I visited "sorry I can't sole the toe part of the shoe because it's too pointed, we don't repair these types of shoes." I couldn't believe what was hearing. What happened to all the shoe repairers when all shoes had pointed toes. The man said the best he could do was place a small metal piece to try and prevent the toe area being worn away any further. I couldn't believe what I was hearing. What ge me... read more
Adan ( sorry If I spelled it wrong) was an amazing help. His customer service alongside skills based knowledge was amazing he should get a raise!. Amazing store.
I want to thank to the guy who is working with the shoes. Was a true gentleman! He first told me to come on Sunday after my shoes but he didn’t had time and said to comeback in another day. He didn’t wanted to charge me as he couldn’t resolve totally the job, but he gave me an advice where to go. I found it very professional and very polite.
Do not go there, asked to take links off a watch came back he said he can’t do it leaving scratches on my 5 grand watch and whilst trying to charge 20 pounds for a couple links, the guy was sarcastic and rude when I tried to ask questions, don’t go unless you want to feel awkward and get charged too much, there’s plenty of places to go in Romford do not go here.
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.2 star rating with 43 reviews.
When is Timpson open?
Timpson is open now. It will close at 5:30 p.m.