This profile has been claimed by the business owner or representative.
Timpson
- Shoe Repair
- Cobham, ENG
About this business
Location details
Bridge Way, Cobham, ENG, KT11 1HW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Shut in the lunchbreak with handwritten not on door ,it's precisely when customers at work want service not for the staff to deliberately close during lunchbreak hours with no cover.,the cover phone line went unanswered for 15 minutes when they did finally reply they said drive 20minutes away to new malden I had no chance of doing such distances and getting back to my office .to add insults to injury as got off phone simpsons staff member walked past said he wouldn't open up as he needed the toilet .I went back to office... read more
Business response:
Thank you for taking the time to share your experience. We’re very sorry to hear about the difficulties you faced with our New Malden branch and the phone line, and that your watch battery repair was not completed as expected. This is not the level of service we aim to provide. Please contact us at customer.support@timpson.com so we can investigate this matter further and work to put things right.
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.3 star rating with 51 reviews.
When is Timpson open?
Timpson is closed now. It will open tomorrow at 10:00 a.m.