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Timpson
- Shoe Repair
- Charlton, ENG
About this business
Location details
7-11 Gallions Road, Charlton, ENG, SE7 7SA, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Poor level of craftsmanship: heels were changed, staples grossly applied, no care was given to heels themselves: no polish, reconditioning , one heel was left with a missing bit of leather exposing the plastic. For nearly £19 to have heels replaced: a rip off and lack of respect for customer. Will take my business some else in the future.
Got serviced by Joey this afternoon to get some fobs copied, incredible service, very rapid service, most polite worker. Will definitely come again if I needed anymore keys copied. Definitely deserve recognition for his customer service and work ethic.
This is the worst Timpsons I have ever used, I found not to be trustworthy and unhelpful, I'd actually say ignorant.. Having purchased a vehicle key which should of been a new flick out key blade in a new fob with buttons for £50, instead all he done was put all the gubbins and old blade into a new body for the same price, I only discovered this a few days after, seeing as the key worked better I rolled with it and didn't go back. Forward 7 months the key fob fell apart taking it out the ignition, returned to store, same ma... read more
Subject: Formal Complaint Regarding Serious Misconduct by Timpson’s Manager – Incident on Friday 18th July Dear Timpson Customer Service, I am writing to formally raise a serious complaint regarding an appalling experience I had at one of your Timpson branches on Friday, 18th July. During my visit, I was confronted by the store manager, whose behaviour was not only deeply unprofessional but also outright abusive. He began shouting, swearing, and hurling verbal abuse in a completely unprovoked and unacceptable manner. His ... read more
Took my leather boots in Saturday for new heel and stick on rubber sole met by a very polite gentleman who explained what he will do, while there he replaced the battery in a watch I arranged to pick the boots up on Monday, so I returned yesterday to collect them and was met by a well mannered gentleman who showed me the boots and asked if I was happy which I am
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 3.8 star rating with 69 reviews.
When is Timpson open?
Timpson is open now. It will close at 6:00 p.m.