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Timpson

4.8
  • Shoe Repair
  • Dunfermline, SCT

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

22 East Port Street, Dunfermline, SCT, KY12 7JB, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.8104 reviews
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Rachel H.'s profile image
Rachel H. 
3 weeks ago

Stuart at Timpson’s in Dunfermline is an absolute superstar! Nothing is ever too much trouble for him, and he is always incredibly helpful, friendly and willing to go the extra mile. No job is too big, and he always does his best to help find a solution. It’s so refreshing to come across someone who genuinely cares about helping people and takes such pride in what they do. Stuart is a real credit to Timpson’s, and the service he provides is second to none. An absolute asset to the business! 

Business response:

Thank you for sharing this. Stuart truly represents what Timpson stands for — going the extra mile and taking pride in every job. We're proud to have him on the team! 

Yvonne's profile image
Yvonne 
8 months ago

Always a pleasant experience dealing with Stuart. Changed my watch batteries quickly with a smile and a friendly chat. 

Business response:

Thank you for your lovely feedback! We’re delighted to hear Stuart made your visit a pleasant one and sorted your watch batteries quickly with a friendly chat and a smile. We’ll be sure to pass on your kind words. 

Sean F.'s profile image
Sean F. 
a year ago

What can I say. Went in to get a spare key for my car. And from start to finish Stuart was amazing.  For some reason when the key was done it came up with an error (not his fault). But he went out of his way to find out why and it was due to a number of attempts by a previous owner to add a spare key. Got me to come in when one of his colleagues from another shop was on a day off to work out the issue and resolve it.  This is what customer service is all about. If I could give him 10 stars I would. 

Business response:

Thank you so much for your fantastic feedback! We’re thrilled to hear that Stuart went above and beyond to resolve the issue with your car key. We’ll be sure to pass your kind words on to him :) 

Kallum W.'s profile image
Kallum W. 
a year ago

Fantastic service from Stuart, a credit to the company and has secured a loyal customer. 

Business response:

Thank you for your kind words! We’re thrilled to hear about your positive experience with Stuart—he’s a real asset to the team. 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 4.8 star rating with 104 reviews. 

When is Timpson open?

Timpson is open now. It will close at 5:30 p.m.