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Timpson

4.4
  • Shoe Repair
  • Richmond, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

Lower Richmond Road, Richmond, ENG, TW9 4LT, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.462 reviews
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Jessica Warner's profile image
Jessica Warner 
3 weeks ago

I am extremely disappointed with Timpson’s heel repair service. Four days ago, I brought in a £1,000 pair of Jimmy Choo boots and was very explicit that I wanted the replacement heel to match the original heel and the tread on the sole, preserving the integrity of the original design. I was shown a design, reassured it would match, and told to return in four days. When I collected them, the boots had been fitted with a cheap-looking basic rubber heel with no pattern I agreed to, visibly stapled on, which completely ruins th... read more

Karen Duncan's profile image
Karen Duncan 
2 months ago

Omg …. You just can’t get this sort of excellent service these days…. Andrew went above and beyond to help me repair my watch … a family air loom so you can imagine how happy I was when he managed to go the extra mile and not give up to fix it. I will never forget how helpful Andrew was and will be forever grateful. Thanx so much …, and Merry Christmas. 10 stars not Five. 

Edna Dumas's profile image
Edna Dumas 
3 months ago

I always have a great experience at Timpson in Kew thanks to Andrew. This time he replaced the battery in my car key, and he’s also made spare keys for me in the past, always perfectly done. I keep coming back because the work is reliable; in other places I’ve had to return to fix mistakes, but never with him. On top of that, he’s always incredibly kind and helpful. Highly recommended! 

Erin Lecky's profile image
Erin Lecky 
a month ago

Came to Timpsons in Richmond to get some links taken of my watch and the man in there was so lovely! Sorted my watch in a matter of 5 minutes! So warm and welcoming would definitely recommend! 

samra abbas's profile image
samra abbas 
4 months ago

I went in with my daughter today to change her shoe lace, A gentleman helped us, he was very polite and helpful in finding the right shoe lace for us. He gave it for free to her, it wasn’t the amount he didn’t take (we were willing to pay whatever). It’s the time he spent on why my daughter is changing her new shoes laces and how helpful he was. My daughter said he changed her perception about Timpson and called him a very gentle gentleman!!! We once watched interview of Timpson owner on channel 4, he mentioned all these t... read more

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 4.4 star rating with 62 reviews. 

When is Timpson open?

Timpson is open now. It will close at 6:00 p.m.