This profile has been claimed by the business owner or representative.
Timpson
- Shoe Repair
- Richmond, ENG
About this business
Location details
9 Sheen Road, Richmond, ENG, TW9 1AD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I would not even give one star . I went to have a new battery in my watch . I was horrified to see him using a penknife to open it rather than appropriate tools . His tough handling resulted in the watch being scratched. Which he seemed unbothered by . I had to remove it and leave . Possibly cobblers should not undertake this work unless trained .
Winton because my favourite boots were on their last legs and was helped immediately. It’s actually hard to fix them and explained the process. I would highly recommend! I wanted to add that after receiving my boots, I am more than thrilled with the result. Angelo was a miracle worker!!
Easily the worst customer experience I have ever had from any service provider. The Manager here broke my watch as confirmed by his colleague and the manager denied everything. Aweful and rude attitude which I see has been reflected in other reviews. How he is still here is very questionable. Luckily, Customer Services refunded me after I shared my detailed complaint but I will definitely never return to this Timpson. Andrew at the Sainsbury's Richmond Timpson, however, does provide an exceptional friendly service.
Really pleased with replacement soles on my boots. Great service, would use again.
This review is for Angelo at Timpsons Sheen Rd!!! I can’t review this place high enough! Not only have I had multiple impressive repairs here on my favourite shoes, the staff are all always sweet and happy to help. SPECIFICALLY the LEGEND and top G Angelo, who came in early Monday morning so that I could pick up my shoes at opening and be on my way to the airport. I desperately needed these shoes that I wear every day (hence the need for a serious repair!) and had left it til the last minute, coming in on a Sunday to see if ... read more
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 2.9 star rating with 108 reviews.
When is Timpson open?
Timpson is open now. It will close at 5:30 p.m.