Timpson

Sabrina L 

on Google

4 months ago

Winton because my favourite boots were on their last legs and was helped immediately. It’s actually hard to fix them and explained the process. I would highly recommend! I wanted to add that after receiving my boots, I am more than thrilled with the result. Angelo was a miracle worker!! 

Pamela yates 

on Google

3 months ago

I would not even give one star . I went to have a new battery in my watch . I was horrified to see him using a penknife to open it rather than appropriate tools . His tough handling resulted in the watch being scratched. Which he seemed unbothered by . I had to remove it and leave . Possibly cobblers should not undertake this work unless trained . 

C R 

on Google

10 months ago

Easily the worst customer experience I have ever had from any service provider. The Manager here broke my watch as confirmed by his colleague and the manager denied everything. Aweful and rude attitude which I see has been reflected in other reviews. How he is still here is very questionable. Luckily, Customer Services refunded me after I shared my detailed complaint but I will definitely never return to this Timpson. Andrew at the Sainsbury's Richmond Timpson, however, does provide an exceptional friendly service. 

Jess Alx 

on Google

a year ago

This review is for Angelo at Timpsons Sheen Rd!!! I can’t review this place high enough! Not only have I had multiple impressive repairs here on my favourite shoes, the staff are all always sweet and happy to help. SPECIFICALLY the LEGEND and top G Angelo, who came in early Monday morning so that I could pick up my shoes at opening and be on my way to the airport. I desperately needed these shoes that I wear every day (hence the need for a serious repair!) and had left it til the last minute, coming in on a Sunday to see if ... read more

Lulu Pearl 

on Google

11 months ago

Very disappointing service. Brand new expensive leather shoes taken in to have rubber soles put on for protection. They came out looking absolutely dreadful, unmatching sole and heels, brown stain everywhere, absolutely no care and attention put in to the work and £50 charged! When I queried what a mess they looked I got an unpleasant response of “no one sees the underside anyway”. Terrible service and no care taken at all, would NOT recommend!