Timpson

Pamela yates 

on Google

a week ago

I would not even give one star . I went to have a new battery in my watch . I was horrified to see him using a penknife to open it rather than appropriate tools . His tough handling resulted in the watch being scratched. Which he seemed unbothered by . I had to remove it and leave . Possibly cobblers should not undertake this work unless trained . 

Sabrina L 

on Google

2 months ago

Winton because my favourite boots were on their last legs and was helped immediately. It’s actually hard to fix them and explained the process. I would highly recommend! I wanted to add that after receiving my boots, I am more than thrilled with the result. Angelo was a miracle worker!! 

C R 

on Google

7 months ago

Easily the worst customer experience I have ever had from any service provider. The Manager here broke my watch as confirmed by his colleague and the manager denied everything. Aweful and rude attitude which I see has been reflected in other reviews. How he is still here is very questionable. Luckily, Customer Services refunded me after I shared my detailed complaint but I will definitely never return to this Timpson. Andrew at the Sainsbury's Richmond Timpson, however, does provide an exceptional friendly service. 

M W 

on Google

2 weeks ago

Sadly very condescending and impolite service when I enquired recently about a watch repair. A shame as I’d always rated Timpsons. 

John Glen 

on Google

a week ago

Really pleased with replacement soles on my boots. Great service, would use again.