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9 Sheen Road, Richmond, ENG, TW9 1AD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I would not even give one star . I went to have a new battery in my watch . I was horrified to see him using a penknife to open it rather than appropriate tools . His tough handling resulted in the watch being scratched. Which he seemed unbothered by . I had to remove it and leave . Possibly cobblers should not undertake this work unless trained .
Winton because my favourite boots were on their last legs and was helped immediately. It’s actually hard to fix them and explained the process. I would highly recommend! I wanted to add that after receiving my boots, I am more than thrilled with the result. Angelo was a miracle worker!!
Easily the worst customer experience I have ever had from any service provider. The Manager here broke my watch as confirmed by his colleague and the manager denied everything. Aweful and rude attitude which I see has been reflected in other reviews. How he is still here is very questionable. Luckily, Customer Services refunded me after I shared my detailed complaint but I will definitely never return to this Timpson. Andrew at the Sainsbury's Richmond Timpson, however, does provide an exceptional friendly service.
Sadly very condescending and impolite service when I enquired recently about a watch repair. A shame as I’d always rated Timpsons.
Really pleased with replacement soles on my boots. Great service, would use again.
Timpson has a 2.9 star rating with 107 reviews.
Timpson is open now. It will close at 5:30 p.m.