Timpson

Natalie 

on Google

2 months ago

I had a couple of keys that were cut years ago, neither of them had ever worked and on closer inspection looked slightly bent. I went into store to explain they had never worked or been used and was after some advice if it was the type of metal and do you have anything more sturdy as they looked bent. I was met with scrunity and disbelief rather than advice and was made to feel like I was a problem. I didn't even get responses to some of my questions and was met with silence. I was then informed it would be a further £9. I w... read more

Becky K 

on Google

2 months ago

I took two pairs of boots to be repaired by Timpsons and they did a super job. One pair had damaged heels and the inner soles were worn away. All repairs were made to a very good standard and the staff were friendly and professional! 

Simon Mitchell 

on Google

7 months ago

Excellent customer service experience with Filipe earlier today. Friendly, attention to detail and very pleased with the quality of the shoe repair. 

Nicky Luthwaite 

on Google

a year ago

I took my watch in for a new battery which had to be sent away. I needed it back fairly quickly and I was assured it would be. Ashley in the shop kept me updated and kept a check on its progress. He called me as soon as it was back in store to collect. Very helpful and very efficient member of staff. A credit to Timpsons. Well done Ashley. 

Timothy Forsyth 

on Google

a year ago

I went there to have a passport photo taken. The photos were very well taken, but I wasn’t quite happy with my expression in them (I’m a bit picky), so I went back a few days later to see what could be done. I was assisted by Peter, and he was so friendly and helpful. He sorted the photos out for me, and now, thanks to him, I am very happy with them. The service at this shop is so good, and the staff so friendly and good at their job. I forget the guys name who took the pictures the first day, but he was also fantastic Tha... read more