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Timpson
- Shoe Repair
- Northampton, ENG
About this business
Location details
Unit 9 Weston Favell Shopping Centre, Northampton, ENG, NN3 8JZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
This branch has given nothing but exception customer service. I had a Guess shoe that I wore once and the threading came out. The guy set expectations and said he didnt think they'd fix it due to the time it would take, but he sent it off for me anyway. He called now to say they didnt fix it, but he did personally for me in between other jobs and I couldnt have been happier. Thank you so much
Timpson. Stourbridge (Tesco). Service appalling. Had 3 keys cut, cost £18 Arrived home none worked. Went again (8mile around trip, in traffic) guess what, none worked. Customer service never come back after the first time, so I don't expect them to this time. Avoid store.
This is not a reflection on this particular store itself but rather the iPad screen repair service where you fill in an online form & post your tablet off to them to repair. Communication was very poor, the only way I could tell they had my iPad was buy tracking it via Royal Mail myself, there were no updates to tell me it was received or being worked on & was supposed to take 3-5 days but instead took a whopping 14 days with no justification or apology. Given the price of the service £125, this was very poor service. Would ... read more
Not just Timpsons ethics but Steve at Weston Favell is an exceptional person with his unique helpful personality. Nothing is too little or too much.( are you listening at head office??)
Got a key cut here last week and it didn't work. I probably should have tried it on my own house door instead of my doctors. Great service. Guy in shop looked at me funny. Five stars.
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.4 star rating with 44 reviews.
When is Timpson open?
Timpson is open now. It will close at 5:30 p.m.