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Timpson
- Shoe Repair
- Wolstanton, ENG
About this business
Location details
Wolstanton Retail Park, Wolstanton, Wolstanton, ENG, ST5 0AP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Lee offered an outstanding service. He not only put new batteries in my watches but he repaired the leather straps. He didn’t need to do this. It was very kind and it means that I can now wear my watch. I know if I’d taken the watch to a different shop I wouldn’t have got this excellent service so a big thank you for Lee who goes over and above to help his customers.
I would like to formally recognise and commend Lee, the Store Manager at the Timpson branch in ASDA Wolstanton Retail Park, for the truly exceptional customer service he provided to me today. I arrived in a genuinely stressful situation, unable to unlock my car as neither of my key fobs was working. The store was busy at the time, and I was very aware that my issue was more complex than those of other customers. Lee acknowledged me warmly and, with courtesy and professionalism, continued to serve different customers efficien... read more
I would like to thank Lee at ASDA Wolstanton. Extremely helpful, even though he didn't has the exact tools to do what I needed, he improvised, and was able to do what I needed with a small plaque that was very personal to me. Very kind and considerate. Thank you
Wow, I went there today expecting to leave a zippo lighter with them to be engraved, and well I left with it all done, I had Lee to to do the work and he was brilliant, I wasn't sure about the size, he helped and showed me different sizes I wasn't sure about the letters, again he showed me different letters, he didn't rush me to go with anything I wasn't happy with,, Lee helped me find exactly what I wanted as it was for my sons 21st birthday present, if I could give 6 stars for Lee's customer service and help I would, kee... read more
Terrible service. I went on Nov 16, 2025 in the afternoon to ask a simple question about whether my shoes could be stretched and if the process actually works. The employee I spoke to was unbelievably rude. He said he had never done it himself, which is not a real answer. If you offer a service, you should know whether it works. He also said customers never came back, which was not helpful at all. We only wanted to know if the ten pounds we were about to pay would be worth it, but he refused to give a straight answer and kep... read more
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.7 star rating with 45 reviews.
When is Timpson open?
Timpson is open now. It will close at 4:00 p.m.