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Timpson
- Shoe Repair
- Wolstanton, ENG
About this business
Location details
Wolstanton Retail Park, Wolstanton, Wolstanton, ENG, ST5 0AP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I would like to formally recognise and commend Lee, the Store Manager at the Timpson branch in ASDA Wolstanton Retail Park, for the truly exceptional customer service he provided to me today. I arrived in a genuinely stressful situation, unable to unlock my car as neither of my key fobs was working. The store was busy at the time, and I was very aware that my issue was more complex than those of other customers. Lee acknowledged me warmly and, with courtesy and professionalism, continued to serve different customers efficien... read more
Great service from this branch. Got some keys cut promptly and worked perfectly. Much better (and quicker) than the machines which have replaced some branches. After having a few negative experiences with the machines.
What an excellent shop Manager. Left a shoe with his staff to have the sole reattached. On arrival to collect he said he would not have charged the amount shown on the ticket and gave me the shoe and said there would be no charge! When does that happen? Never!! So he upheld the Timpsons tradition of kindness. Will I go there again? Oh yes, you bet I will!!
Terrible service. I went on Nov 16, 2025 in the afternoon to ask a simple question about whether my shoes could be stretched and if the process actually works. The employee I spoke to was unbelievably rude. He said he had never done it himself, which is not a real answer. If you offer a service, you should know whether it works. He also said customers never came back, which was not helpful at all. We only wanted to know if the ten pounds we were about to pay would be worth it, but he refused to give a straight answer and kep... read more
Amazing service from Faye and Dave at the Walstanton branch. Really looked after my mum with her bag repair, I appreciate the help they provided her and fabulous customer service.
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.6 star rating with 39 reviews.
When is Timpson open?
Timpson is closed now. It will open at 9:00 a.m.