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Timpson
- Shoe Repair
- Newcastle-Under-Lyme, ENG
About this business
Location details
Goose Street, Off Brook Lane, Newcastle-Under-Lyme, ENG, ST5 3HY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Excellent service. Great customer service
Business response:
Thank you, Julie. We're glad you experienced excellent service and great customer care at Timpson. Your kind words mean a lot to us.
Great service from Deb. Very professional and friendly. I will definitely be returning.
Business response:
We are privileged to hear about your great experience with Deb at Timpson. We look forward to welcoming you back, Jan.
Lee and Alfie exceptional service provided I will 1000% use your services in the future amazing
Business response:
Thank you so much for your kind words! We’re thrilled Lee and Alfie provided exceptional service, and we look forward to helping you again in the future.
Excellent shoe repairs by Alfie will use his services again served with a smile and a great laugh see you again when my soles go excellent
Business response:
Thank you for your kind words! We’re delighted to hear Alfie provided such excellent service. We’ll be sure to pass your feedback on to him.
Absolutely outstanding service and customer care. Wonderful friendly staff, superb customer interaction, very efficient - dry cleaning and ironing, immaculate. Thank you.
Business response:
Thank you for your wonderful feedback, M. Your kind words about our staff and dry cleaning service mean a great deal to us at Timpson.
Came in today to a very rude lady I think I heard her name as Elaine served me the other week and I can’t tell you how rude she was I thought to myself if you having a bad day don’t make it my issue as it’s Christmas and very rude and disrespectful
Business response:
We’re very sorry to hear about your experience. This is not the standard of service we expect. Please contact our customer service team so we can look into this and make things right.
The lady in a pink jumper was rude and disrespectful when I came in to pick up my dry cleaning I was met with a rude lady know your customer service next time
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.5 star rating with 66 reviews.
When is Timpson open?
Timpson is open now. It will close at 4:00 p.m.