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Timpson

4.9
  • Shoe Repair
  • Gateshead, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

Gibside Way, Gateshead, ENG, NE11 9YA, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.915 reviews
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sharon's profile image
sharon 
2 months ago

Alex is amazing! I brought my favourite pair of sandals that had broken straps - I really thought they were beyond repair. Alex took a look, said he'd try, and worked his magic! They came back looking good as new. You can tell he really cares about his craft and customers. I'm so happy to have my sandals back - highly recommend Alex for any shoe repairs! 

Dave Richards's profile image
Dave Richards 
a month ago

I'm in two minds over Alex who works there. He should be promoted and made either a trainer or recruited to get get more on board like him or, he should be given a huge bonus for being brilliant. In August I took in 6 pairs of shoes all needing quarter steels in the heels when Alex was away, there was a lazy tike in there over the weekend who didn't do a thing yet on the Tuesday when Alex returned, all shoes were done. Skip forwards a few months and I go in in with an old pair (50 years plus) of hobnail boots, looking for ... read more

Faye Fenwick's profile image
Faye Fenwick 
4 months ago

Been today for a new watch battery. Nathan was lovely, friendly and chatty. Kept us laughing the whole time & went the extra mile. He’s an asset to your company. Please give him the credit he is due please. Thank you. 

Scott Caisley's profile image
Scott Caisley 
3 months ago

Visited today to have my watch strap fixed and the back put back on. Alex's customer service was excellent, polite, professional and he completed the job very quickly, highly recommend. 

Robert Graham's profile image
Robert Graham 
11 months ago

MO the very pleasant Egyptian gentleman provided excellent support when asked to have one battery in a car key fob replaced. We also requested our spare car key fob cover be replace with new battery; on examining the key fob Mo advised that it was still serviceable and advised on our options. Many places would go ahead replace the key fob without question and take your money when at that time it was not necessary. Its very refreshing to encounter someone in a service industry giving you good advice and trying to save you ... read more

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 4.9 star rating with 15 reviews. 

When is Timpson open?

Timpson is closed now. It will open at 9:00 a.m.