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Timpson

3.9
  • Shoe Repair
  • London, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

Selfridges basement - Orchard St end, Orchard St, London, ENG, W1A 1AB, United Kingdom

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:30 a.m. to 6:00 p.m.
3.977 reviews
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Daniele D'Agnelli's profile image
Daniele D'Agnelli 
2 months ago

I took my friend’s shoes to be repaired at this business’s Selfridges concession on 1 May 2026. He was visiting from abroad for my daughter’s christening, so we needed them fixed properly and quickly. They were collected the same day and worn for the first time the next morning, 2 May, for the christening. Almost as soon as he put them on, they fell apart. Really disappointing, and honestly pretty embarrassing given the occasion. I would have expected much better from a reputable shoe repair service, especially in Selfridg... read more

Masood Baggia's profile image
Masood Baggia 
4 weeks ago

Evan saved my evening from being a complete disaster yesterday (03/07/26). Walking towards a dinner reservation for my daughter's birthday, pretty much the entire sole of my shoe became unglued, completely unexpectedly. It was practically impossible to walk as only an inch or so at the toe end was still attached. Evan fixed it quickly and effectively, saving our whole evening. Or at least, saving me having to buy new shoes in an emergency with literally 15 minutes before our booking. Thank you Evan, your kindness and expe... read more

Helena Geere's profile image
Helena Geere 
4 months ago

After taking a number of shoes here multiple times to get the heel repaired, and only lasting one night after until they had to be fixed again. I can honestly say this is the worst cobblers I’ve been too in London. Go to an independent cobblers and you will get a much better service and longer lasting wear, especially if you prefer wearing a smaller heel like me!! I go to an independent cobblers now and they are finally LASTING! As well as this the last time I collected shoes from here they didn’t return my shoe trees for m... read more

Fishing Dandan's profile image
Fishing Dandan 
7 months ago

Had to leave a review after the excellent engraving service I received. This is really is a high calibre team, Timpson should be extremely proud of their guys here. I was very impressed at their customer service with other people too. Shout out to Terry, Evan and Jimmy. Thank you all for your kind help, patience and fantastic service on what must have been your busiest day of the year. 

Miros Villanueva Castillo's profile image
Miros Villanueva Castillo 
6 months ago

Had been looking around to get my Versace watch adjusted and most places would not do it! Not even Versace because it was not from recent season! These guys did straight away and only took a few mins for a fair price 🙏 very friendly staff as well ✨ 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 3.9 star rating with 77 reviews. 

When is Timpson open?

Timpson is open now. It will close at 9:00 p.m.