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Timpson
- Shoe Repair
- London, ENG
About this business
Location details
Selfridges basement - Orchard St end, Orchard St, London, ENG, W1A 1AB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:30 a.m. to 6:00 p.m. |
I took my friend’s shoes to be repaired at this business’s Selfridges concession on 1 May 2026. He was visiting from abroad for my daughter’s christening, so we needed them fixed properly and quickly. They were collected the same day and worn for the first time the next morning, 2 May, for the christening. Almost as soon as he put them on, they fell apart. Really disappointing, and honestly pretty embarrassing given the occasion. I would have expected much better from a reputable shoe repair service, especially in Selfridg... read more
Evan saved my evening from being a complete disaster yesterday (03/07/26). Walking towards a dinner reservation for my daughter's birthday, pretty much the entire sole of my shoe became unglued, completely unexpectedly. It was practically impossible to walk as only an inch or so at the toe end was still attached. Evan fixed it quickly and effectively, saving our whole evening. Or at least, saving me having to buy new shoes in an emergency with literally 15 minutes before our booking. Thank you Evan, your kindness and expe... read more
Top tier service. Friendly staff. Evan was incredibly helpful at helping me pick the engraving I wanted, giving me suggestions on what would look best. Callum did the engraving I believe and was incredibly well done. (By the way, I was engraving a coffee tamper which is super niche, and probably quite difficult to do, but they did a perfect job)
Evan was an absolute legend. I sent a vector file and he engraved a trophy for me. All done in 2 hours. Went above and beyond!
After taking a number of shoes here multiple times to get the heel repaired, and only lasting one night after until they had to be fixed again. I can honestly say this is the worst cobblers I’ve been too in London. Go to an independent cobblers and you will get a much better service and longer lasting wear, especially if you prefer wearing a smaller heel like me!! I go to an independent cobblers now and they are finally LASTING! As well as this the last time I collected shoes from here they didn’t return my shoe trees for m... read more
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 3.9 star rating with 81 reviews.
When is Timpson open?
Timpson is closed now. It will open tomorrow at 10:00 a.m.