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Norham Road, North Shields, ENG, NE29 7UJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I was served by a lovely gentleman called Ian, who I think is the manager of the shop. He completed by shoe repairs quicker than expected and was so kind when my card declined (due to locked PIN) and could see I'd had a nightmare day! He obviously has pride in his shop and values his customers. I'll definitely be back here for shoe repairs or any key cutting I need doing - thank you Ian!!
Got a watch battery changed. Excellent service; gentleman also fixed my watch bracelet free of charge and refused a tip. The last battery I had from Timpson’s lasted a while so I bought the “free for life” version - they’ll replace the battery for free for ever.
Confirmed over phone that they had the flexibility to discount price from the ‘book price’ Then advised that they would not offer me any discount? £79 to resole shoes is not cheap in the market today When advised that tynemouth store would do for £69 was still not prepared to do anything at all Timpsons we’re not the cheapest but their values and culture were a draw as a customer. Wife and I previously long standing customers of the company. Shame really.
This is our fave place to get keys cut - I am off there today! Ian is a great chap!
Ian what a legend!! Timpsons must be proud having a worker like him. Service with a smile as always.
Timpson has a 4.8 star rating with 13 reviews.
Timpson is closed now. It will open at 9:00 a.m.