Timpson

pg 123 

on Google

a week ago

I had a very positive experience with Lewis today. I asked for a set of keys to be cut and a price was quoted which I was ok with. I also asked a second opinion on my car key (I was resigned to having to get a new one from a dealer) and Lewis took a look and advised that I had put the wrong battery in the key. He even had a spare one which he used. I am exceptionally grateful and this is the type of customer service that Timpsons have built their reputation on. Thank you. 

Kay Saha 

on Google

2 months ago

Very pleased with the service at Timpson. I took my watches in to be cleaned and they came back looking fantastic. The manager was friendly, professional and clearly took care with the job. Happy with the results and would definitely recommend Timpson to anyone looking to have their watches cleaned or polished! 

Tauqeer Ahmed 

on Google

4 weeks ago

Worse place to have the watch batteries and watch straps adjusted. Didn't give a price before adjusting the strap on the watch it told more than 2 minutes and charged £10 and according to the person this was a discount rate. The attitude was unbelievable where he said if you don't want to pay i can put the links back and you don't have to COME BSCK HERE AGAIN. I call head office with my complaint they just gave me lip service and it's been 9 days nobody call or emailed. WILL NEVER USE TIMPSON.... ESPECIALLY SOUTHGATE. 

Doga Maltepe 

on Google

8 months ago

Worst possible place to get you keys cut ever save you energy and time and so somewhere else. Just a simple key cutting took my whole day. I have to come back again 4 times because the keys not working and eventually get a refund. Staff is unfriendly throw the receipt at me when I asked for the refund. On top of their unsuccessful key cutting they take random breaks in total I have to wait for 55min outside for the staff to return from the break. So AVOID this place at least for key cutting. 

Sue Hall 

on Google

7 months ago

Excellent service at Southgate Timpson. I wouldn’t go anywhere else. Today was no exception. I needed to leave boots for repair and have a new watch strap fitted. William Graham is such an asset to the company. Despite him having a queue of customers he worked efficiently, calmly and totally professionally dealing with each customer in turn with such a pleasant approach. I was so impressed. Thank you William!