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Timpson

3.9
  • Shoe Repair
  • London, ENG

About this business

Consumer ServicesJewelry RepairShoe RepairWatch Repair

Location details

54 Stratton Street, London, ENG, W1J 8LN, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.978 reviews
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Harry L's profile image
Harry L 
6 months ago

Staff exceptionally polite and extremely helpful. Had struggled to thread the laces I had purchased from this store through some extremely tight eyelets and went back to ask for help. The staff offered to do it within the hour and suggested I put some money in the charity change pot when I offered to pay - even though it had taken them a fair amount of time and effort to carry out the work. Lovely people and great service - a credit to the Timpson brand. 

Tuli McShep's profile image
Tuli McShep 
6 months ago

Excellent service by Neil! One heel of my 15 year old shoes collapsed while visiting London. This shop was recommended and I couldn’t be happier! My feet are wide and finding new shoes in my size is difficult. The repair was wonderful, only took 2 days and both heels were fixed just in case the other decided to collapse. These were flats/wedges with a small heel but the entire bottom had to be peeled back for the repair. Like any artisan, he was not quite happy with the repair, but I couldn’t be happier. I highly recommend. 

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Faiza 
5 months ago

MASON!!!!! What a guy, I ran in at the end of the day, ruined my red soles at Ascot, within 5 mins he had fixed them with a smile. Thank you soo much! Perfect service every single time. But this time was exceptional! (Yes I love my shoes) 

Mimi Z's profile image
Mimi Z 
a year ago

I had a very disappointing experience at this branch. I went in for a simple sole replacement, and the price kept increasing every time I returned within the same month. Initially, I was quoted £35, but when I came back the next week, it had jumped to £40. Today, the manager told me it was now £50 for the same service. This type of price gouging is dishonest and frustrating. On top of that, the manager was incredibly unfriendly. He even pulled hard on the loose sole of my shoe, damaging it further instead of helping to fix... read more

Brian de Clare's profile image
Brian de Clare 
a year ago

The fastest resoling ever. I needed an urgent repair and they got to it straight away. Both shoes needed a complete rresole.excellent results and a very fair price. I strongly recommend them. I couldn't have asked for more. 

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 3.9 star rating with 78 reviews. 

When is Timpson open?

Timpson is open now. It will close at 6:00 p.m.