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Timpson

3.9
  • Shoe Repair
  • London, ENG

About this business

Consumer ServicesDry CleaningEngravingShoe Repair

Location details

54 Stratton Street, London, ENG, W1J 8LN, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.986 reviews
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Shaima Darwish's profile image
Shaima Darwish 
6 months ago

I cannot emphasise enough how great the people here are! Their service is so quick and efficient and the end result perfect! I went to this Timpson twice, both times with problems with the boots I was wearing. I was only in London for a few days and had only the boots I had on. The first time Mark was a star and fixed my heels and the second time Mason fixed the soles. I wish i had a similar place where I live. Really excellent! 

Moon Lamine's profile image
Moon Lamine 
8 months ago

Marcus is the best !!! Please go and repair your shoes your bags there. The one at 54 stratton street 

Harry L's profile image
Harry L 
a year ago

Staff exceptionally polite and extremely helpful. Had struggled to thread the laces I had purchased from this store through some extremely tight eyelets and went back to ask for help. The staff offered to do it within the hour and suggested I put some money in the charity change pot when I offered to pay - even though it had taken them a fair amount of time and effort to carry out the work. Lovely people and great service - a credit to the Timpson brand. 

Tuli McShep's profile image
Tuli McShep 
a year ago

Excellent service by Neil! One heel of my 15 year old shoes collapsed while visiting London. This shop was recommended and I couldn’t be happier! My feet are wide and finding new shoes in my size is difficult. The repair was wonderful, only took 2 days and both heels were fixed just in case the other decided to collapse. These were flats/wedges with a small heel but the entire bottom had to be peeled back for the repair. Like any artisan, he was not quite happy with the repair, but I couldn’t be happier. I highly recommend. 

Mimi Z's profile image
Mimi Z 
a year ago

I had a very disappointing experience at this branch. I went in for a simple sole replacement, and the price kept increasing every time I returned within the same month. Initially, I was quoted £35, but when I came back the next week, it had jumped to £40. Today, the manager told me it was now £50 for the same service. This type of price gouging is dishonest and frustrating. On top of that, the manager was incredibly unfriendly. He even pulled hard on the loose sole of my shoe, damaging it further instead of helping to fix... read more

Frequently asked questions about Timpson

How is Timpson rated?

Timpson has a 3.9 star rating with 86 reviews. 

When is Timpson open?

Timpson is open now. It will close at 6:00 p.m.