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Timpson
- Shoe Repair
- Daventry, ENG
About this business
Location details
34 Sheaf Street, Daventry, ENG, NN11 4AB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Customer service ???? My daughter had taken in a key to be copied which they hadn't got in stock so they said they would order some and call her when they were in. My daughter rang the shop a couple of times during the week and got no reply and asked if I could call in for her. I rang first and there was no answer so went to the shop. I was totally ignored and rang the shop while I was in there, again no reply and the guy just had his back to me admittedly he was repairing a shoe but the phone rang. I said excuse me and he d... read more
Awful service just now at Timpson Daventry when we went in for a new watch battery. Usual guy was on his personal mobile outside the shop. Young lad serving seemed inexperienced, no eye contact or conversation. Proceeded to try to open the watch before even giving us a price. When we requested this the other guy reluctantly came off his phone to advise. The young lad then took ages to remove the watch back. He didn’t seem to know what he was doing. We asked the other guy still deep in his mobile conversation for assistance w... read more
Took in a watch for a new battery and got talked into having a lifetime battery which I now regret agreeing to. Told it would be an hour, so collected it after then. On next wearing the watch, a few days later, realised it was scratching my wrist. There was a sharp edge, obviously where it had been prised open to change the battery. I took it back to the shop and he as good as said I was making a fuss about nothing. But I explained it was fine to wear before the new battery was put in but not now! His attitude was awful. Th... read more
I'd like to applaude the staff of Daventry Timpson. Having used the shop for over 15 years, it's fair to say I've had a couple of "bad" experiences although in the main it's always been a cheerful and knowledgeable exchange. Thank you to the chap who was working on Wednesday Dec 4th, rediverted from Hinkley but... "on it". Doubt in any other place you would get that sense of flexibilty, commitment, good manners & also humour. I'm giving 5 stars because in my world, we all have an off day and I'm happy to forgive my 2 "grumpy... read more
Really disappointed, had brought cufflinks for my godsons birthday and taken them to be engraved. Went back 45 minutes later to discover that they had made managed to do them different orientations, so looked awful in the presentation box (which they had been left with and knew they were going back into). Chris who served me laughed whilst telling me, which wasn’t great. Could have been nervous laughter but still not good. They did give me the money back for the cufflinks but offered no other compensation or real apology. So... read more
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 3.9 star rating with 49 reviews.
When is Timpson open?
Timpson is closed now. It will open tomorrow at 9:00 a.m.