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15310 Hangar Road, Kansas City, MO, 64147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not use Titan Aquatics. The project was an in-ground pool. They started the project by breaking the contract showing up with the wrong material of walls. We had ordered the more expensive and better quality ones. They never once informed us or asked us for that matter until we asked them about the incorrect materials. And it went downhill from there. They made errors, both small and big, during every process of the pool build. They never once worked a full day and wouldnt show up for weeks in between, making for an incred... read more
Business response:
****** it is correct that the walls of your pool were the wrong material. We did apologize for the mistake and even offered you a credit for the mistake. However, the walls that you received were actually more expensive than the ones that you wanted. So, the statement about the walls that you wanted being better quality and more expensive just isn't true. We always strive for customer satisfaction regardless of the project we are working on, and it's unfortunate that you didn't feel that process of building your new pool was... read more
Titan Aquatics LLC has a 3.3 star rating with 51 reviews.
Titan Aquatics LLC is open now. It will close at 5:00 p.m.