Tortilla Stratford

4.5

Mexican
London

About this business

Restaurants Mexican

Location details

First Floor The Galley Westfield stratford city, 213 The Balcony, London, E20 1ES, United Kingdom

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Weekday	Schedule	Status
Mon	11:00 a.m. to 9:00 p.m.
Tue	11:00 a.m. to 9:00 p.m.
Wed	11:00 a.m. to 9:00 p.m.
Thu	11:00 a.m. to 10:00 p.m.
Fri	11:00 a.m. to 10:00 p.m.
Sat	11:00 a.m. to 10:00 p.m.
Sun	11:00 a.m. to 9:30 p.m.

4.51,954 reviews

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S Ali

4 months ago

Love love Tortilla but shame about the staff in the Westfield Stratford site. Some of the women on the service line are so miserable and lack customer service skill making it a poor experience overall. Extremely STINGY with the portions. I don't get any beans, sour cream or cheese but can only get a tiny stingy portion of salsa! Food bangs though and loyalty collection is great and highly recommend to download the app and collect. Every 5 or so you get 1 free! Chicken is halal.

Mike

a week ago

AVOID AT ALL COSTS! FOOD POISONING! My experience at Tortilla Stratford was appalling and frankly unacceptable. I ordered burrito bowls, and shortly after eating them, both myself and another person became severely ill. What followed was two full days of intense vomiting and diarrhoea. This was not a mild stomach upset, it was serious food poisoning that completely knocked us out and disrupted our lives. The timing left little doubt in our minds that the food from this location was the cause. Whatever the issue was… poor hy... read more

debra

2 weeks ago

I went today to get a burrito bowl, the first lady started making a burrito and then as i said oh sorry i asked for a bowel she kissed her teeth at me and it was really rude and disrespectful, they also got my order wrong and got my order mixed up with someone else’s, as they weren’t communicating properly and then another lady kissed her teeth at me who was working there. I find this behaviour completely unacceptable and disrespectful as a customer.

anon

a week ago

Staff were super unfriendly and one of them even had some attitude. It’s one thing to hate their job but when it comes to customer service, they should’ve performed better. Will never come back to this location ever again. Do better.

Let’s eat Let’s Travel

6 months ago

Been here a couple of times, very nice bowls. Had the chicken with beans corriander rice and lettuce!. Tortilla chips are nice, you get different dips with it, Wraps are good too!.