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TotalCare Emergency Room
- Emergency Medicine
- Carrollton, TX
About this business
Location details
2745 E Belt Line Rd, Carrollton, TX, 75006, United States
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I had the best experience the staff was so hospitable and very quick and taking care of me everyone had a great attitude the best treatment I've had in a hospital thus far
Business response:
Hi James! We’re delighted to hear that you had such a positive experience during your visit. Thank you for trusting TotalCare with your health and well-being. We’re grateful to have you as a patient. Have a wonderful day!
Excellent care!!!! Highly recommend, in and out fast, everyone was so kind! Dr. Kim was amazing knowledgable and took the time to educate me and explain the reasons. Could not have been in better care. Grateful to have found this little Gem so close to home!
Business response:
Hi Lesli! We are grateful for your trust in TotalCare for your healthcare needs. Thank you for taking the time to let us know that we provided excellent care. Have a fantastic day!
Great service, clean and professional staff, Doctor he was concerned about my injury and he got me taking care of, Thank you so much
I cannot say enough wonderful things about my recent stay at this ER. From the moment I arrived, every staff member—from the front desk to the nurse, physician, and radiology tech—treated me with kindness, respect, and compassion. The level of professionalism was outstanding, and I always felt like my comfort and well-being were the top priority. The nurse was attentive and quick to respond to any needs, explaining every step of my care in a way that was easy to understand. The physician took the time to answer all of my qu... read more
Business response:
Hi, Exploding Red! Thank you for taking the time to leave us such a kind and generous review! We are so glad to hear that all of your needs were met, and we hope you can start feeling better soon! We will always be here for you!
The care that I got from total care was so great thank you Dr Kim you was amazing and very caring also to Chelsea Dianna and Tom you guys where amazing in taking care of me I would recommend anyone to visit this place so much love and caring thanks again ❤️
Business response:
Hi Anita! We’re so glad we could make your visit a positive one. Thank you for taking the time to share! Have a blessed day!
Very pleased with the service and very good medical attention 10/10
Business response:
We are delighted to hear about your positive experience with our service and care team!
I came in for a cold but they were all super nice and super helpful I didn't feel overcharged I felt it was fair for but they did they tested me for everything and found out it was just a cold but I like their attitude and I hope that they do well especially in Addison considering where we live flies crazy people stuff could go down, all the nurses were a good mood and friendly even the receptionist they all seem to be happy where they were and the doctor was thorough and nice I will be coming back sometime if necessary
Business response:
Hi Alicia. I am so sorry you had a negative experience due to your rating with us at TotalCare. If it is okay with you, I would like to hear further about your experience so we can make sure any of these issues never happens again with our patients. It is our priority to provide excellent service to all of our patients, and want to thank you for providing your input about your visit.
Frequently asked questions about TotalCare Emergency Room
How is TotalCare Emergency Room rated?
TotalCare Emergency Room has a 4.8 star rating with 22 reviews.
When is TotalCare Emergency Room open?
TotalCare Emergency Room is open now. It is open 24/7.