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Tower Property Management
- Property Management
- Austin, TX
About this business
Founded by two native Austinites, Justin Rourke and John Martin, Tower Property Management has challenged the “big money” property services status quo since 2015. With extensive experience spanning decades, involving dealings with Tenants, Landlords, and fellow Property Managers, as well as personal investments in rental properties, it became glaringly evident that the dynamic Central Texas real estate market lacked an adequate service provider. In their characteristic refusal to accept the status quo, Rourke and Martin unit... read more
Location details
1801 S MoPac Expy, #100, Austin, TX, 78746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good: Clear and immediate communication. Quick turnaround on maintenance request Bad: Most of the bad comes in the return of the security deposit. 1) When we first arrived at the house, there were left over items from the previous tenant. My roommates and I KNOW we cleaned out the house prior to leaving... charged $35. 2) We submitted maintenance requests to fix broken toilets. The last request, the plumber said it was 'unfixable'... charged $25 for toilet repair. 3) Charged $85 for sending security deposit check 4) Charged... read more
I’ve worked with Tower for years as their pest control provider in this area. I’ve never seen a company so invested in their properties and meeting a tenant’s needs. I’ve worked with approximately 12 management companies and Tower ranks first for responsiveness, care, and protection for its residents and owners. Given that I’ve worked with them, perhaps my review is biased. I want to reiterate that they care for their tenants’ and owners’ needs. When I make a recommendation for something I can’t handle (mostly structural b... read more
Excellent Service from Abigail at Tower Property Management. I recently had the pleasure of working with Abigail from Tower Property Management, and I am thrilled to share my positive experience. From the very beginning, Abigail demonstrated exceptional professionalism and customer service. Firstly, she was incredibly prompt in responding to all my inquiries. Abigail always got back to me quickly and efficiently. This level of responsiveness made the entire process smooth and stress-free. Secondly, Abigail was extremely p... read more
Sad to be leaving. Tower Property Management was by far the best landlord I’ve ever had. They were polite, educated and quick to respond to issues. They were even able to help my transition into owning my own home. You'd be hard pressed to find a more supportive, helpful group to rent from.
Appreciate all the help Abigail (TPMs leasing team) provided in leasing our condo. It's a tough rental market and we leaned on her for pricing and vetting potential tenants. Abigail was very patient through the process and offered sound advice. There were some items to be fixed before putting it on the market and TPM addressed it in a timely and satisfactory manner. Will highly recommend TPM for your leasing needs.
Frequently asked questions about Tower Property Management
How is Tower Property Management rated?
Tower Property Management has a 4.9 star rating with 136 reviews.
When is Tower Property Management open?
Tower Property Management is closed now. It will open on Monday at 8:30 a.m.