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Toyota of Dallas Parts
- Auto Parts & Supplies
- Dallas, TX
About this business
Location details
2610 Forest Lane, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Called and ordered part, confirmed in stock with quote #. When I arrived gentlemen was friendly but spent longer than normal getting part from inventory. I was told they’ve got it in stock but they can’t find it.😡 So I gave gentleman name of person I spoke to on phone to verify with him maybe he knew where it was and was only told he asked stock warehouse if they could locate it and couldn’t. That’s all he was willing to do. (Would not ask gentleman I spoke to on phone about parts whereabouts) Complete waist of time calling... read more
This is typically the location that I like to go get my oil changes! But for some reason their customer service. decrease in the service department! No one come up to your car when you pull, and find out what type of service you need.. it seems like you got to go find them and ask for help
Horrible experience. Should you need warranty work done on your vehicle.please Take it to any other Toyota dealership. I took my vehicle for a/c issue.. I'm sure it's under warranty, I always buy extended. Gus (service tech) calls me 10mins after I left..you're not covered., wait what?.I'm sure I'm covered. Gus " yeah my Manager confirmed it.. so all costs will be out of pocket... took about 3 hours out of my day, call Austin dealership where I bought it... after an hour,. Rep, informs me..yea your covered on all those part... read more
The team here at Toyota of Dallas was awesome. Daniel Le and Randy helped us find the perfect vehicle. The finace guy, Dustin Egvers, got us unbelievable financing. Ryan took great care of us when we went back in for the leather seats.
Very poor communication and even worse customer service. Would highly recommend a revamp.
Frequently asked questions about Toyota of Dallas Parts
How is Toyota of Dallas Parts rated?
Toyota of Dallas Parts has a 3.6 star rating with 254 reviews.
When is Toyota of Dallas Parts open?
Toyota of Dallas Parts is open now. It will close at 7:00 p.m.