Toyota of Dallas Service's cover image

This profile has been claimed by the business owner or representative.

Toyota of Dallas Service

3.3

About this business

Location details

2610 Forest Ln, Dallas, TX, 75234, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
3.3245 reviews
Select a rating
Highlighted review
abhi nav's profile image
abhi nav 
4 months ago

One of my car tires had a nail causing it to lose air pressure. So i went to them for help. They gave me a quote for new tire with installation and everything at $460 instead of patching. I simply went to sams club and they just patched the tire for free. Take second opinions before getting anything done here Never coming back 

Highlighted review
mario izquierdo's profile image
mario izquierdo 
3 months ago

Hello, Today I went to get service done on my car. I want to mention that I always go between Tuesday and Thursday because of the promotions. However, when it’s time to pay, they always give me different prices. Today, the lady gave me one price, but when I went to pay, they charged me another one. Please speak with your team so they can give one price and keep it consistent. It’s unfair to tell customers one price and then change it later, and they always seem to find an excuse. Thank you. 

Highlighted review
Josh's profile image
Josh 
9 months ago

After my Prius had battery trouble one afternoon, the service department here was helpful to take in the car less than two hours before closing, evaluate the issue, and replace the battery, all within an hour of me arriving. I appreciate their prompt helpfulness and expertise! Located on a major freeway north of downtown Dallas, they have a large waiting room with free coffee & water and a small shop. 

Highlighted review
Saleem Shareef's profile image
Saleem Shareef 
5 months ago

I had a bad experience with Toyota of Dallas. I had a recall through the Customer Support Program. Russell the service director provided very poor service. I waited weeks and got promised call backs which would be either late or never happen. Beyond poor communication and an inconvenience to the recall, they placed blame on me and had me pay for a rental vehicle when initially when the recall campaign was open, they would take care of me. After half of year back and forth with corporate and Russell, they still had me pay out... read more

Highlighted review
Ha Nah's profile image
Ha Nah 
5 months ago

I did my second service on September 25. My car is still fairly new — just 1 year and 3 months old. At the time, I was told that everything was in good condition and showing green lights. But today, while I was driving, I suddenly heard a grinding sound coming from the front of the car — I think it might be from the engine. The sound gets louder as I speed up, and it felt too unsafe to continue driving normally. I could only drive at 15 mph just to make it home. I don’t understand how this issue wasn’t noticed during the ser... read more

Frequently asked questions about Toyota of Dallas Service

How is Toyota of Dallas Service rated?

Toyota of Dallas Service has a 3.3 star rating with 245 reviews. 

When is Toyota of Dallas Service open?

Toyota of Dallas Service is closed now. It will open at 7:00 a.m.