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Toyota of Grapevine Service

3.4

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Location details

701 E State Hwy 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
3.4533 reviews
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Andrew (PsyduckBatman)'s profile image
Andrew (PsyduckBatman) 
7 months ago

Unbeatable Service – Kristina Parker is the GOAT I honestly cannot imagine a better service experience than what I had with Kristina Parker at Grapevine Toyota. From the jump, she was incredibly thorough and explained exactly what my Supra needed in a way that was easy to digest—no confusing jargon. She clearly knows her stuff because she saw my car and immediately knew I’d want it looking pristine, so she walked me through the detailing tiers. She even took "before" photos so I could really see the difference, which I app... read more

Lindsay Davis's profile image
Lindsay Davis 
5 months ago

I should have taken my car to Toyota of Richardson, or literally any other shop. This "service" department is not it. I brought my 2003 4runner in because water had been getting in the cabin. They determined that the cause was due to a non-OEM windshield. They then said the windshield needed would take 14 to 21 days to get onsite. Cool, no problem. They asked to keep my vehicle there to prevent further damage, I agreed to let them keep it until the windshield arrived. The windshield didn't arrive in the timeframe stated, w... read more

Hami Shahid's profile image
Hami Shahid 
4 months ago

I purchased my vehicle from this dealership three years ago, and based on my recent experience with their service department, I would seriously question returning or recommending them. I brought my car in for what appeared to be a minor issue, yet it took five days to complete. No proper explanation was given for the delay, and there was no sense of urgency or respect for my time as a customer. They also regularly send flyers advertising brake pad service specials. However, when I asked about the offer, the service advisor t... read more

Art Mikhaylovskiy's profile image
Art Mikhaylovskiy 
a month ago

Syed was incredible taking care of me last week. Flexible with scheduling and pick up, communicative, friendly, and patient. He organized a rental car for me, quickly organized my car to be serviced before I had to leave town, and worked with the warranty people to get all my fixes covered. Amazing experience 

Kevin Crabtree's profile image
Kevin Crabtree 
a month ago

They were great!! Every had a smile & greeted us warmly. Customer srevice & product knowledge won the day. We will definitely come back. 

Frequently asked questions about Toyota of Grapevine Service

How is Toyota of Grapevine Service rated?

Toyota of Grapevine Service has a 3.4 star rating with 533 reviews. 

When is Toyota of Grapevine Service open?

Toyota of Grapevine Service is open now. It will close at 7:00 p.m.