Toyota of Richardson Parts

Victoria king 

on Google

a month ago

had a very smooth and positive experience at Toyota while getting a car put in my name. The process can sometimes feel stressful, but the staff made everything easy to understand and straightforward. Shannon, who assisted me, was especially helpful throughout the entire process. He explained each step clearly, made sure all my questions were answered, and guided me through the paperwork without making me feel overwhelmed. His professionalism and patience really stood out. I appreciated how efficient and organized everything ... read more

Hector Espinoza 

on Google

5 months ago

Was treated so well by Patrick and Carlos that I had to purchase a bz and a tundra in two days!! Come.see them 💯 recomended! 

Jaime Arce 

on Google

8 months ago

I scheduled an appointment for a simple oil change and tire rotation, but after waiting over two hours, nothing had been done to my car. When I asked about the delay, Brandon, the service advisor, blamed “scheduling issues.” When I tried to understand further, he became defensive and blamed another advisor for the mix-up. It’s frustrating to see such poor communication and lack of accountability. I expected better from Toyota of Richardson. Unfortunately, I won’t be returning for future service. 

Thankyou 

on Google

7 months ago

Mr Chin, thank you for your kindness service today! It was so amazing moment for our family. 

Daphne Gan 

on Google

2 years ago

Came for oil change special. They are ok. The process of dropping car and picking up is unclear. No one tells you where to go. Your car isn't pulled up, you have to find someone to get your car. And if there's more than one person waiting then it's honor system on who's waiting first. Doesn't seem that hard to get walkie talkies and pull up your car like other places do.