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TRI-AD -- Benefit Plan Administration
- Financial Services
- Escondido, CA
About this business
About us Over 48 years ago, Curtis Hamilton had a vision to create a lasting legacy and create a firm that would help people secure their futures through excellent benefits and financial management. Today, TRI-AD is still operating with the same principles – do the right thing for employees and clients and you will generate better outcomes. Integrity and trust matter to us – a lot.
Location details
221 W Crest St STE 300, Escondido, CA, 92025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tried calling and they put you on hold forever!! But they took that money from my paycheck fast af
What a total disaster. They have repeatedly told me that they will get back to me in 3 to 5 business days, and yet here I sit over a month later and my daughter is now without critical medications. I call, their phone number, wait on hold for extended periods of time, ask for a supervisor, and they tell me they don't have a way to connect me with a supervisor, that they can only pass along a note to them. They have no phone number that I can call, I just have to wait for the supervisor to call me back. I started out play... read more
Honestly, they don't deserve any stars. I have had nothing but problems with any distribution requests. They constantly tell you what you need, you provide it then they tell you they need something else. 3 different people will tell you 3 different things. They make up any excuse possible to get out if giving you YOUR money. You email and it takes a minimum of 24 hours for a response. Seriously? Are you telling me their customer service people only respond once a day? If I had some pull within the company, I would be pushing... read more
Absolutely avoid tri-ad for serious medical situations. As a cancer patient they're so unorganized and incompetent they caused my medical insurance to be shut off three times. The patient loses big time for their mistakes. I missed many important appointments and treatments because of them. Seems like it'd be easy and normal to transition from leave of absence to COBRA and back for a company who's job it is to do that is but they have no idea what's going on. They will literally kill you. Stay away.
I used to not have too much trouble getting on the phone to talk with someone, now it's just ridiculous. Press 3 and you will get a call back in 1 to 2 days???? I applied to get an early distribution to put a downpayment on my house that I bought and had asked repeatedly how much should be taken out in taxes so I wouldn't have to worry about it come tax time. Well they only took 10% out and now after doing my taxes, my tax preparer has told me that I now owe the Fed $41,000.00!!!! You'd think that they would have agents t... read more
Frequently asked questions about TRI-AD -- Benefit Plan Administration
How is TRI-AD -- Benefit Plan Administration rated?
TRI-AD -- Benefit Plan Administration has a 4.3 star rating with 3 reviews.
When is TRI-AD -- Benefit Plan Administration open?
TRI-AD -- Benefit Plan Administration is closed now. It will open tomorrow at 8:00 a.m.