Trinity Health Urgent Care - Grand Haven

Jackie Matthews 

on Google

2 months ago

I was sent here by my Dr because they didn't have any appointments available for a sterile collection cup to run a test for the cyclosporiasis that's going around. I told that to the Receptionist ( who was very nice ), the triage nurse and the RN that saw me. Was given attitude by the RN Karen Dekorver and was basically told to deal with it naturally, I was there for a sterile collection cup for the cyclosporiasis that's going around, not being talked down to. She gave me 4 different collection cups, none were what I was t... read more

Paige Essex 

on Google

4 years ago

When I went into urgent care (on Thursday), the nurse practitioner said “you’re going to have to tell them you’re limited.” Pretty much refusing to write me a note. They splinted it, didn’t reset it, and sent me on my way. They told me a doctor would call me and set up an appointment. Today I called back, asking for a doctors note. I work during the weekend in manufacturing 12hrs a day. So it’s very hard to work with a broken hand. The woman on the other end had my information pulled up, said she would call me back, and then... read more

Dre Hannett 

on Google

5 months ago

Great professional health institution. Greeted politely and with a great attitude. Peter was outstanding. Recommend coming here for sure! 

Carly Roo 

on Google

a year ago

Was seen pretty quickly but too bad they were not competent 👍 Had a fever of 104 in the office so they swapped for Covid, Strep, and Flu. They kept having to re-swab because they did it wrong the first time. They told me I had tested negative for everything and sent me out of the office with the fever and no recommendation besides using over the counter flu medicine. They called me the next day and said they did the tests wrong again and my results were not correct!! Went to a different urgent care and was prescribed anti... read more

Amanda Crawford 

on Google

a year ago

This is what I came in the urgent care with. Photo was taken at this urgent care. It was poked 3-4 times and I was told I had an allergic reaction to a bug bite and to CONTINUE taking Claritin (it was actively in my system at that moment) and to try adding benedryl ointment. I do what they say and hours later it becomes very painful and the urgent care was closed by then so I go to the ER to be told it was a tick bite, also infected, and was sent home with antibiotics. Google is more intelligent than the doctor I seen at Gra... read more