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United Propane Gas (Jasper, AL)
- Propane
- Jasper, AL
About this business
Location details
4899 Highway 195, Jasper, AL, 35503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very disappointed in the service from this company. My 84 year old mother has been their customer for several years. She called last week, because she noticed her propane was around 10%. They took her order, and a week went by. She is now at 5%. She called to see when they would be filling her tank, and was told it would be 3-4 weeks! She has never been told that she needed to order that far in advance. The weather has turned colder and she is sitting in her house with the heat off to conserve the gas she has. This is u... read more
Very rude customer service. Called in over two weeks ago to set up a NEW account. After being told over a week ago the driver would be out I called to confirm delivery. The lady on the phone I believe her name was Debra or Debbie was probably the most condescending and rudest person I’ve ever talked too. She told me that my delivery will come whenever the driver decided to call me and that was that. I hung up with her and the more I thought about this the less and less I wanted to spend my money with a company like this. I c... read more
I was a UPG customer for several years, and they USED TO BE the best around. Apparently after the company was sold out to an entity based in Dublin, Ireland, customer service became nonexistent. Their local office closed, and no notification was made to their customers; they just disappeared. Their prices used to be the best as well, but I have no idea if that is still true because you can’t find out anything, since all you get when calling is a recording. I’m done trying to work with them and setup an online account to buy ... read more
The only reason I am leaving a 1 star rating is because I can't go lower !!! You can never get a person when you call and they always have some lame reason why. POOR customer service! Check your bill closely, many fees they don't tell you about.
Outstanding service! Customer service couldn't be more helpful and courteous. Always prompt delivery and the best prices around.
Frequently asked questions about United Propane Gas (Jasper, AL)
How is United Propane Gas (Jasper, AL) rated?
United Propane Gas (Jasper, AL) has a 3.2 star rating with 19 reviews.
When is United Propane Gas (Jasper, AL) open?
United Propane Gas (Jasper, AL) is closed now. It will open on Monday at 8:00 a.m.