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United Propane Gas (Springfield, KY)

2.1

About this business

Location details

409 Thurman Ln, Springfield, KY, 40069, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.134 reviews
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Marsha Clark's profile image
Marsha Clark 
a month ago

I would NOT recommend this company!!!! We were with them for several years, always paid our bill on time, and very responsible! We just had a horrible experience with them, this month, as we have waited 19 days to get our order delivered, and finally gave up on day 19 and told them never mind! We are going to use the gas left in our tank, and then go with a new company. They scheduled to come out three different days, asking, could someone be available, at our residence, and never showed up any of the days, and never called... read more

Aaron Smith's profile image
Aaron Smith 
3 months ago

Not a good company to do business with. Would not recommend. They were great for the first 2 years we had service with them (2016-2017ish) ever since has not been good. Couldn’t ever get ahold of anyone. We finally cancelled our service with them but even now 4 months later we are waiting on them to come get their tank out of our yard. 

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Cassandra Griffie 
a year ago

Can't ever call them because they never answer the phone. When you pay extra they lose it. Takes 2 weeks or longer for them to even show up to fill the tank. Worst company I have ever dealt with. If someone does answer the phone they are new and don't know what they are doing. You might pay more with someone else but it's better than running out of heat in the middle of winter. Still won't answer calls or return calls. Now you need to pay online and they don't give you your account number to sign up for it. Dumbest thing I h... read more

Kristyna Coslow-Lewis's profile image
Kristyna Coslow-Lewis 
6 years ago

I rarely, if ever leave a bad review. But I can’t quite get past this company and how they’ve treated us as new customers. TAKE HEED of the reviews, I wish I had of. We’ve now been without heat for a couple of weeks and it was 19 degrees this morning. It has been 2 weeks since we called and set up our business account. They told us they would call with a day that they would be out. They never called. I called 7 days, at all different times-probably 20-30 total times and no answer. Left message after message and no one calle... read more

ChKn Livers's profile image
ChKn Livers 
a year ago

They seem to be under new management and the location looks considerably improved with someone actually in the office at the desk for a change. Their 20 lb tank refill still seems to be out of service but as far as our 500 gallon tank at the house, I don't know of anyone else delivering propane for 1.75 a gallon right now. 

Frequently asked questions about United Propane Gas (Springfield, KY)

How is United Propane Gas (Springfield, KY) rated?

United Propane Gas (Springfield, KY) has a 2.1 star rating with 34 reviews. 

When is United Propane Gas (Springfield, KY) open?

United Propane Gas (Springfield, KY) is open now. It will close at 4:30 p.m.