This profile has been claimed by the business owner or representative.
United Propane Gas (Springfield, KY)
- Propane
- Springfield, KY
About this business
Location details
409 Thurman Ln, Springfield, KY, 40069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not a good company to do business with. Would not recommend. They were great for the first 2 years we had service with them (2016-2017ish) ever since has not been good. Couldn’t ever get ahold of anyone. We finally cancelled our service with them but even now 4 months later we are waiting on them to come get their tank out of our yard.
Can't ever call them because they never answer the phone. When you pay extra they lose it. Takes 2 weeks or longer for them to even show up to fill the tank. Worst company I have ever dealt with. If someone does answer the phone they are new and don't know what they are doing. You might pay more with someone else but it's better than running out of heat in the middle of winter. Still won't answer calls or return calls. Now you need to pay online and they don't give you your account number to sign up for it. Dumbest thing I h... read more
Very poor customer service. Would not recommend.
The worst company I've ever dealt with. No customer service whatsoever. I've had gas ordered for 3 weeks and I'm still waiting for it to be delivered. I've called everyday for the last week with no answer. Left multiple messages. I received one callback while I was at work. Promptly called back and again no answer. Don't waste your time on this horrible company. Don't put your warm house at risk because they will let you run out and don't care. Rating is ZERO stars.
I rarely, if ever leave a bad review. But I can’t quite get past this company and how they’ve treated us as new customers. TAKE HEED of the reviews, I wish I had of. We’ve now been without heat for a couple of weeks and it was 19 degrees this morning. It has been 2 weeks since we called and set up our business account. They told us they would call with a day that they would be out. They never called. I called 7 days, at all different times-probably 20-30 total times and no answer. Left message after message and no one calle... read more
Frequently asked questions about United Propane Gas (Springfield, KY)
How is United Propane Gas (Springfield, KY) rated?
United Propane Gas (Springfield, KY) has a 2.2 star rating with 33 reviews.
When is United Propane Gas (Springfield, KY) open?
United Propane Gas (Springfield, KY) is closed now. It will open on Monday at 8:00 a.m.