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Valley Plaza Apartments

4.2

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Location details

4197 W 20th St, Cleveland, OH, 44109, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.264 reviews
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steve leicher's profile image
steve leicher 
3 weeks ago

So far have had a really great experience with Valley Plaza apartments. Came in for a tour and Lela showed me the Unit. The unit was very nice and updated. I really like the cabinets in the kitchen and the countertops. Lela was able to answer all Of my questions, even if some of them were silly. Also glad to see that they have an event room/party room that we can use for Family gatherings. I think we are gonna go with the two bedroom apartment, We looked around the area and it was tough to beat the price. Thank you for the... read more

Mizzy B's profile image
Mizzy B 
6 days ago

I’ve lived here for a little under a year and a half now. Overall I’ve had a decent experience living here. There was a very frustrating roofline issue that persisted from a week from my move in till about 4 months later, as it took the maintenance crew that time address to the root cause and of course it happened to be the winter months. Lela was very attentive and tried her best to get things back in order. The reason I’m giving a 3/5 for a few reasons: 1. The elevator is down 75% of the time. No matter how many times th... read more

Shante T's profile image
Shante T 
a month ago

I was advised that I would be receiving a beautifully renovated unit but from the day I received the keys, the apartment was not fully equipped or presented as advertised. The unit was rented sight unseen, as I was not allowed to view it before being required to sign the lease. Once I moved in, several issues were immediately noticeable, including missing appliances, an uneven paint job, leaking pipes, and large holes or entry points under the bathroom and kitchen cabinets that are large enough for pests or rodents to get th... read more

Jorge Velez's profile image
Jorge Velez 
6 months ago

Lela is great! The tour went extremely well as Lela was upfront and professional. I have lived here for about two weeks now, and Lela is by far the most attentive and responsive property manager I have worked with! All requests and concerns are quickly addressed. 

Bri Bri's profile image
Bri Bri 
a year ago

Lela is amazing, she’s attentive and makes sure your comfortable. Originally booked a tour at another location but was referred to plaza LOVED IT & applied the same day !. She Tells it how it is which is greatly appreciated!. The application process was easy . I LOVE MY APARTMENT! Thank you Lela . 

Frequently asked questions about Valley Plaza Apartments

How is Valley Plaza Apartments rated?

Valley Plaza Apartments has a 4.2 star rating with 64 reviews. 

When is Valley Plaza Apartments open?

Valley Plaza Apartments is closed now. It will open tomorrow at 9:00 a.m.