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Valley Storage - Hagerstown - West Washington Street
- Self Storage
- Hagerstown, MD
About this business
Location details
17705 West Washington Street, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Called my phone with their info blocked like a common scammer and woke me up about a bill I owe and I'm not even a customer. Then I have to go through an automated menu just to talk to someone - remember they called me - to get a woman who told me it's not her fault, it's the computer's fault. She mouthed off and got smart with me. Now I see reviews saying they harass people and are infested with mice. We actually needed storage so I'm glad they randomly called and mouthed of because now I know where to not go.
Best experience ladys explained everything in gave me options very good customer service. Only thing is finding units can be little confusing but overall very good experience
The two ladies who greeted me were kind and very knowledgeable. I had called the day prior and they remembered me from that call. That's costumer service!!!!
All my bedroom furniture was chewed on by mice. The top of my nightstand had mouse urine all over it and pieces of dead bugs. I had to throw my felt storage cube away because it was covered in mouse urine and no way to get it out. I put my move out date on my account and was still sent emails, phone calls and text messages about the bill for the next month after I already moved out. They need to do better with the mice problem.
Very very nice place. Clean units. Dean was very helpful. Explained everything to me and answered all my questions. Showed me different size units to better help me. I feel very safe going in an out there. I would recommend this place to everyone. Giving 5stars.
Frequently asked questions about Valley Storage - Hagerstown - West Washington Street
How is Valley Storage - Hagerstown - West Washington Street rated?
Valley Storage - Hagerstown - West Washington Street has a 4.7 star rating with 357 reviews.
When is Valley Storage - Hagerstown - West Washington Street open?
Valley Storage - Hagerstown - West Washington Street is open now. It will close at 10:00 p.m.