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100 NW Vivion Rd, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My service advisor at Van Cadillac, Jon Goth was fantastic. He listened to all of my concerns, and the issues were resolved within a reasonable amount of time. My loaner vehicle was ready when I dropped off my car for service. He was attentive, detail-oriented, and professional. It was a pleasure working with him, and my experience at Van Cadillac exceeded expectations. A great dealership.
This was my first time using Van Cadillac as I’m new to the area. The service team went above and beyond when I brought my car in for a problem. They were kind, patient, and genuinely cared about getting everything fixed correctly. It’s hard to find customer service like that anymore. Definitely earned my trust for future service!
Five star service the waiting room, immaculate water coffee 50 inch flatscreen TVs almost thought I was at home. They did a great job changing my oil making sure I was comfortable wonderful folks. I loved it. My experience was five star. If nobody else can van can wonderful just wonderful
Derek has been fantastic to work with... he consistently takes the time to walk me through every step and provides clear, detailed explanations about repairs and warranty coverage. I’m still noticing a rattling sound in the car, and we’re working together to pinpoint the source, but I truly appreciate his thoroughness and support throughout the process. He’s one of the best service advisors I’ve ever worked with.
It’s consistently an excellent customer service experience in the Service Department here at this Dealership. The crew are very knowledgeable, professional, and efficient especially with Malik leading his team. If you’re scheduling service, I highly recommend asking for Jon Huber. He’s trustworthy, attentive, and someone I feel completely confident leaving my vehicle with, along with the outstanding maintenance team.
Van Cadillac of Kansas City Service has a 4.9 star rating with 256 reviews.
Van Cadillac of Kansas City Service is open now. It will close at 6:00 p.m.